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Investigation and Investigative Interviewing Specialists

Intersol are world-leading subject matter experts in investigation and interviewing, working with any entity that relies on fact, accuracy, and detail, to inform critical decision-making and deliver all the elements that comprise ‘Extraordinary Case Management’ (ECM®).

With associates worldwide, we work strategically with partners to combine subject matter expertise, forensic psychology, and non-technical skills, to train, advise and conduct investigations, fact-finding interviews and associated services across sectors that include Financial Services, Human Resources and Workplace Inquiries, Legal, Health, Education, and Sport, Regulators, Health and Safety, Audit and Governance, Regulation and Control (GRC), Government, NGOs and Charities.

Intersol Global the chosen partner and provider of evidence based investigation and interview solutions to any entity that values Extraordinary Case Management (ECM®) – The Mark of Investigation Quality.

About Intersol

What We Do

Investigation and Investigative Interviewing

What We Do

Intersol train, advise and conduct investigations (inquiries) and investigative interviewing enabling the constant reinforcement of competence and relevance.

We position the investigation and fact-finding investigative interviews as the DNA of Case Management to make the process ‘Extraordinary’ (ECM®) and secure a range of business benefits including:

improved management of your risk and reputation
increased efficiencies and reduction in costs for your business
protection of your brand and underpinning company values
improved confidence, motivation and wellbeing of your staff
reassurance of the regulators and avoidance of sanctions

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Who We Work With

Every business relies on fact-finding meetings and conversations (interviews) the output of which needs to be as accurate, reliable and detailed as possible to best inform the decision-maker(s).

Sometimes those conversations can be difficult and present a need to challenge the business.

Intersol work with businesses from all these sectors to support staff development and on occasion work with the business to support them with the more high-stakes and complex inquiries, bringing to bear a unique blend of expertise and skills specific to the sector with our Critical Incident Review Team.

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For the first time, they were seeking non technical training designed specifically for internal auditors and compliance teams, training and development that was recognised as a particular need to help them shape the perception of the global function as a value-adding partner to the business.

Intersol were recommended to the company as being the foremost experts in specialist forensic investigative interviewing and were commissioned to write an interview strategy and work collegiately with the lawyers to plan, prepare and conduct investigative interviews with the witnesses.

The rail operator was seeking non-technical training designed specifically for managers who might need to undertake workplace investigations and interviews, recognising that investigation and interview skills had been underinvested in.

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