IG has two core functions:

• Delivering high quality regulated investigative interviewing and investigation training.

• Providing specialist impartial external investigation services.

Delivering high quality regulated investigative interviewing and investigation training

Intersol Global is a VTCT (SkillsFirst) Awards Recognised Centre delivering Ofqual regulated training and qualifications. All our training is credible, meaningful, and delivered by subject matter experts.

The training can be delivered online via our Intersol Academy platform, face to face in the classroom, or a hybrid of both. We will work with you, using case studies, to ensure that all training is relevant and compatible with your policies and procedures. Our training is trauma informed and compliant with the requirements of the Office for Students condition E6 and the Workers Protection Act

Providing specialist impartial external investigation services

Intersol Global have a team of specialist external impartial investigators at your disposal. This means that we are available to start your investigation immediately. The investigators are qualified and experienced in conducting serious and complex investigations, including trauma and person-centred approaches.

To ensure that your data is kept secure all investigations are managed via a secure encrypted case management system – Symplicity Advocate. The system allows you, the client, access to follow the progress of the investigation throughout.

The process begins with you submitting a request via a secure encrypted URL

https://intersolglobal-advocate.symplicity.com/public_report/index.php/pid511523

We will then prepare an investigation plan – free of charge- for your approval. The investigation plan will include the estimated time and cost of the investigation. Once approved the investigation starts. You will be regularly updated as to the progress of the investigation. We will not go beyond the estimated cost without your prior approval.