Following an exceptionally successful design, pilot, and roll-out with the support of HR managers and directors, Intersol are delighted to deliver a one-day interactive HR workshop for managers of all levels who are given responsibility to investigate any workplace conduct issues.
Employment tribunals expect employers to show that they have undertaken a fair and thorough investigation of complaints. This investigation can be time-consuming and complicated. However, if carried out early and correctly, an investigation should contain a problem and minimise distraction from the business.
This course provides an understanding of the legal and best practice requirements necessary to conduct an investigation and the skills required by the investigators. Delegates will learn about an approach to the handling of investigations which may be applied to a range of situations, and will take away an investigation casebook and ‘toolkit’.
Effectively managing workplace investigations and interviews adds value to the business and prevents reputational damage whilst reducing risk, increasing efficiency, energising staff and improving competence.
Who should attend?
The programme will benefit HR professionals or line managers with responsibility for managing or conducting investigations into internal disciplinary, grievance and similar employee issues.
Delegates will be able to:
- Develop a thorough investigation plan
- Decide what is sufficient evidence
- Deal with issues around interviews, including confidentiality, anonymity and the presence of third parties
- Prepare for, and conduct, investigatory interviews
- Evaluate evidence objectively
- Compile a report and conduct an effective initial internal investigation
Best practice and the law
- The importance of a fair procedure
- Unfair dismissal: evidence and reasonableness
- The requirements of the ACAS code
- Dealing with discrimination, harassment and bullying complaints
Planning the investigation
- Who is suitable to be an investigator and the role?
- Setting the scope and goals of the investigation
- Documentation and files: what should you ask to see?
- Complainant issues, witnesses and representatives: the order of interviews
Conducting the interviews
- Purpose and structure of the interviews
- Controlling the discussion and focusing on the facts
- Appropriate records or transcripts?
- Preparing statements: how to capture what is said
- Evaluating evidence: balancing conflicting and corroborating information
- Making reporting back more straightforward
- What should the report contain?
- Who receives a copy and permission to disclose?
- Findings and conclusions
- Making recommendations
Described variously as ‘excellent’, ‘essential’, and ‘compelling’ by managers and directors alike, the workshop is wrapped around relevant case study exercises to enrich the learning experience and is presented by world leading subject matter experts.
This event is being organised in partnership with Intersol, KHES and P3 People Management Ltd and can be booked via: https://www.eventbrite.com/e/training-workshop-workplace-investigations-tickets-54353465679
Book at https://www.eventbrite.com/e/training-workshop-workplace-investigations-tickets-54353465679
Bookings at: https://www.eventbrite.com/e/training-workshop-workplace-investigations-tickets-54353465679