What a great course, wish I’d had this training years ago, it really has added to my interview skills. The instructors (named) were first class and clearly knew their subject matter. It was great that the scenarios we worked with were relevant and meaningful and the patience and support of the instructors was really appreciated. I just want to have more specialist training to develop my skill further. Thanks.
(Australian Regulator, June 2016)

Thank you so much for delivering such an interesting and informative training session for our staff last week, feedback has been really positive, your session was thought provoking and educational.
(CEO Safeguarding Services, June 2016)

I just wanted to say personally a huge thank you for what you delivered here today. I know that staff have been talking about how good both sessions were and the relevance to our services, they have been really empowered and inspired.
(Social Service Safeguarding HR Head, June 2016)

Ethical Auditing

“The ability of auditors/interviewers to use soft skills, ethical questioning and detect deceit to identify risk is critical to the success of the interview. If the interview is used to obtain objective evidence, confirm or deny facts then asking the correct questions and follow up questions is critical to the overall success of the interview. Without these skills, that Intersol Global provide, there is a real chance that the interview will fail to achieve its objective. I have known Ian Hynes and Intersol Global for just under one year and have been very impressed with the skill set, professionalism and quality of the company’s products and services. Investigators of whatever nature would benefit greatly from Ian’s background and experience and be able to rapidly and effectively implement the tools and techniques learnt into their role.”
Becky Toal, CEO Crowberry Consulting.

“Mick Confrey practised what he preached. His presentation was clear and thorough. The practice on day two was excellent.”

“Excellent delivery – information given clearly and concisely in a measured manner. The best trainer I have had in my time in the organisation! It was an excellent course, money and time well spent.”

“Extremely knowledgeable and easy to approach if queries arose.”

“Excellent delivery, relaxed style with professional approach. The trainer is very knowledgeable in this field.”

“The experience and knowledge of the trainer was by far the best aspect of the course, there is no one else that would have this experience when it comes to interviewing. The trainer’s knowledge and practical application made the training relevant and interesting.”

Serious Organised Crime and Police Act Workshop

“Micks expertise and experience shone through the lectures, the students responded really well and I’m looking forward to working with him again.”

Jane Maffey, Senior Lecturer, Teeside University. 

“As a writer and producer of contemporary crime drama I needed to understand and appreciate the realities of modern day investigation processes and investigative interviewing. Ian was recommended as a subject matter expert with a wealth of cutting edge expertise, a reputation for innovation, and with extensive experience of high stakes investigation and interviewing. His reputation proved well deserved and was realised when he advised and supported us in the scripting and production of ‘Scott and Bailey’, a drama series which relied heavily on accurately reflecting modern day police interviewing, de-mystifying much media pre-conception in the process.
Ian was thoroughly professional, reliable, and accomodating throughout his engagement and demonstrated an unparalleled knowledge of his specialised area of business, I wish him every success in the future and wouldn’t hesitate to recommend his services”.

Sally Wainwright – Author and Producer.

“Good relaxed style – good knowledge and most importantly experience with legislation and some potential pitfalls. The second day workshops were pleasantly fruitful – I tend to be a cynic – I learned a lot from these and thought provoking. Audience were very engaged and got a lot from the two days.” (Senior Investigating Officer UK)

Effective Audit Conversations course

“Quite simply the most valuable and informative training I have ever received; delivered by passionate and committed trainers who were clearly subject matter experts with many years of experience and currency, wish I’d had it years ago!”

“Contemporary training of great relevance to my workplace interviews.”(Internal auditor, international bank)

Australian Government Enforcement Agencies Workshop

“It was very worthwhile and I am pleased that I was able to attend to refresh my thinking in regard to interviewing and also to learn something new.”

“Mick was a highly accomplished, professional speaker and presented the information well, he adapted well to the audience”

Effective Witness Interviewing course for barristers and solicitors (9 Bedford Row Chambers)

“Far exceeded my expectations.”

“Perfectly tailored.”

“Extremely engaging, Mick was very responsive to the precise needs of our group.”

“Very good role model!”

“Thoroughly enjoyable, digestible and informative.”

“The course was very well presented and met the objectives specified by the organizer.”

“The style of delivery was very well suited to the delivery of complex material in a short period of time.”

“Course was excellent, extremely useful, I have learnt a lot.”