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Achieving Best Evidence in Criminal Proceedings

By |2022-02-02T18:21:40+00:00February 2nd, 2022|Categories: Uncategorized|Tags: , , , , , , , , , |

Achieving Best Evidence in Criminal Proceedings What has this got to do with civil proceedings I hear you ask! Plenty I would suggest! This latest revision, the first for over a decade and published earlier this week, takes account of developments in the 'science' of investigative interviewing and is another step forward to prevent miscarriages of justice arising from poor (forensic) interviewing of witnesses. It's not likely to eliminate them entirely but the education phase continues! Big thank you to all those working tirelessly to deliver outstanding service to victims and witnesses. At Intersol, the team have historically been key to [...]

Intersol launch their new 3rd party outsourced investigation service. A £1.5 million reason to consider expert support with investigations.

By |2021-11-25T07:41:41+00:00November 24th, 2021|Categories: CEO's Blog, Education, Uncategorized|Tags: , , , , , , , , |

*Intersol launch their new 3rd party outsourced investigation service. A £1.5 million reason to consider expert support with investigations, the cost of settlements with staff and students between 2016 and 2019, excluding legal costs, for just one UK University. 62% of all students have experienced sexual violence Serious sexual assault reports double in 4 years to over 3,500 since 2015 1,655 complaints of serious sexual misconduct by students and staff between 2017 and 2020, but only 2% felt satisfied with the reporting and investigation process Does your institution have an “investigatory process that is demonstrably fair, independent, and free from any [...]

Rape Prosecution Process

By |2021-11-03T18:01:05+00:00November 3rd, 2021|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Legal Services, Professional Development|Tags: , , , , , |

Rape Prosecution Process Whilst we are not directly involved in the investigation of rape to the criminal standard of proof, we are very much involved in its investigation to the civil standard (known as balance of probabilities) in discipline investigations. It is therefore crucial to understand ALL the moving parts of rape investigation case management, and maintain a 'weather-eye' on the potential for an investigation to 'go criminal'. IF you opt to go to the police and report, this is an excellent summary of the process that follows if and when your case reaches the CPS. Note the repeated reference to [...]

Independent Investigation Services for Higher Education

By |2021-09-28T15:54:40+00:00September 28th, 2021|Categories: Education|Tags: , , , , , , , |

Independent Investigation Services for Higher Education. "Higher Education providers should have a fair, clear and accessible approach to taking action in response to reports and disclosures. This includes an investigation process that is demonstrably fair, independent, and free from reasonable perception of bias". (Office for Students statement of expectations, 2021). "Investigators MUST be appropriately trained, experienced, and trauma informed. They should be independent of parties involved and aware of the impact of biases". (Humphreys & Towl. Addressing Student Violence In Higher Education). "Investigations should be carried out by an independent investigator, trained in trauma-informed investigation techniques and in handling sexual misconduct [...]

Rola-Cola or Coca-Cola Investigation Training – Your Shout!

By |2020-09-18T17:51:07+00:00September 18th, 2020|Categories: CEO's Blog, Training, University News|Tags: , , , , , , , , , , |

Rola-Cola or Coca-Cola Investigation Training - Your Shout! What's Peter Kay got to do with investigation training? Not a lot other than he shares a Lancashire heritage (and some would say physical profile) with our Director of Learning & Development, John Crook. BUT the similarity doesn't stop there. Just as you can have a cheap drink you can have cheap training. Our philosophy at Intersol Global is that you get what you pay for, for those that remember "Never mind the width, feel the quality"! This is a great day for the Intersol team as it marks the completion of their [...]

When Safeguarding Case Management (SCM) Goes Wrong

By |2020-06-15T18:25:11+00:00June 15th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Safeguarding, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , , , , |

When Safeguarding Case Management (SCM) Goes Wrong When safeguarding goes wrong the consequences are frequently catastrophic and life-changing. Whether it's sports, education, charities, health, or the workplace, there is no shortage of examples of the devastating impact of sub-standard Safeguarding Case Management (SCM). Increasing commissions to review SCM highlight the inter-dependancies of proactive and reactive phases of SCM. Only when the proactive goes wrong or is found wanting is the relationship between them scrutinised and the reactive phase triggered. That phase is NOT just about apportioning blame, 'putting a head on a stick', it is as much about WHY something has [...]

Trauma informed remote interviewing of vulnerable witnesses

By |2020-06-05T11:32:10+00:00June 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , |

Trauma informed remote interviewing of vulnerable witnesses At a time when interviewing key witnesses face to face is particularly challenging this short paper highlights some specific challenges when that witness is vulnerable, particularly in the context of trauma informed investigation. Much has been discussed on webinars about the benefits and pitfalls of remote interviewing and it is not unreasonable to think that there will be pressure post-Covid to conduct many more interviews 'virtually' to secure savings and efficiencies, and rightly so. However, there must always remain those instances when there is no substitute for the benefits and well-being secured by face [...]

Discipline Panel Training Awarded 7 CPD Points.

By |2020-05-20T14:27:45+00:00May 20th, 2020|Categories: CEO's Blog, Education, Legal Services, Products and Solutions, Training, University News|Tags: , , , , , , , |

Discipline Panel Training Awarded 7 CPD Points. Our online training for discipline panel members has been externally examined and been awarded 7hrs CPD points today. Developed in conjunction with The Hawkins Consultancy, this is the first step towards a comprehensive package to equip panel members with the skills and confidence to sit in judgement of civil discipline investigations that have potential to destroy lives and careers. As the world emerges from the perils of COVID 19 it is intended to complement this technical online training with a one day face to face practical day that will reinforce the learning and deliver [...]

What is Investigation Case Management? What Makes It Extraordinary?

By |2020-05-05T08:03:40+00:00May 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Do you or your organisation conduct investigations? Do you need to store and exchange information securely? Are your processes subject to scrutiny? Do you value your stake-holders welfare and well-being? Is risk and reputation management important to the business?  Yes, to any of the above? Read on!  What is an investigation?  An investigation is a thorough search for facts, especially those that are hidden or need to be sorted out in a complex situation. The goal of an investigation is usually to determine how or why something happened, not to apportion blame (Dictionary.com). Investigative skills are key cognitive areas of decision making that guide or [...]

Business as (un)usual – Our online solution for workplace discipline investigations and virtual investigation meetings

By |2020-03-26T18:16:12+00:00March 26th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Business as (un)usual - Our online solution for workplace discipline investigations and virtual investigation meetings. It is a sad reality that even in times of catastrophic crisis there remains a demand to conduct workplace investigations. If anything it is even more vital that they are conducted with skill, sensitivity, and empathy, the crisis faced by all is challenging enough without added strains of inconsiderate and insensitive  investigation. It is equally critical that investigations already underway or awaiting outcomes are not neglected or overlooked, adding additional strain on those involved; long-term well-being and mental health must remain central to decision-making. Business continuity, [...]

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