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Independent Investigation Services for Higher Education

By |2021-09-28T15:54:40+00:00September 28th, 2021|Categories: Education|Tags: , , , , , , , |

Independent Investigation Services for Higher Education. "Higher Education providers should have a fair, clear and accessible approach to taking action in response to reports and disclosures. This includes an investigation process that is demonstrably fair, independent, and free from reasonable perception of bias". (Office for Students statement of expectations, 2021). "Investigators MUST be appropriately trained, experienced, and trauma informed. They should be independent of parties involved and aware of the impact of biases". (Humphreys & Towl. Addressing Student Violence In Higher Education). "Investigations should be carried out by an independent investigator, trained in trauma-informed investigation techniques and in handling sexual misconduct [...]

Racial Harassment – why recruiting the right investigators matters

By |2021-03-08T15:18:13+00:00February 12th, 2021|Categories: Audit and Compliance, CEO's Blog, Education, Financial Services, Health, Health and Safety, Human Resources, Investigative Interviewing, Legal Services, Products and Solutions|Tags: , , , , , , |

Racial Harassment - why recruiting the right investigator's matters. At Intersol Global (investigations) we go to great lengths to recruit investigators from diverse backgrounds that are the very best at what they do. It matters because it's of paramount importance when planning and preparing for investigations and workplace investigation meetings to enable the best chance to develop rapport and empathy with others. Without those qualities, the product will be necessarily limited. It was with great pleasure therefore that we received this fabulous feedback this week, feedback that underscores the culture we're determined to foster at Intersol: “I am really thankful to [...]

Universities UK calls for urgent action on racial harassment in higher education

By |2020-11-25T12:49:48+00:00November 25th, 2020|Categories: CEO's Blog, Education, Uncategorized, University News|Tags: , , , , , , , |

Universities UK calls for urgent action on racial harassment in higher education Rapid action required to eradicate racial harassment for all students and staff Practical recommendations for all leaders to implement as soon as possible Senior leaders encouraged to improve awareness of concepts including white privilege and allyship On Tuesday 24 November 2020 Universities UK (UUK) published a new set of recommendations designed to decisively tackle racial harassment as part of efforts to address racial inequality in UK higher education. The resulting recommendations include practical steps that all university leaders can implement immediately: Publicly commit priority status to tackling racial harassment [...]

“Here We Grow Again”!

By |2020-10-01T20:37:19+00:00October 1st, 2020|Categories: CEO's Blog|Tags: , , , , , , , , |

"Here We Grow Again"! We are thrilled to announce that today, 1st October 2020, saw the appointment of another 2 investigators to our growing team of talent. Hazel George BA (1st class honours investigation management), joins us as a Lead Investigator and has a wealth of experience investigating serious and complex issues and training other investigators at the highest level. Her experience investigating violence in relationships, racial, religious, and homophobic misconduct will add significantly to our skills portfolio. Hazel's full profile can be viewed here: https://www.linkedin.com/in/hazel-george-ba-hons-48610376/  David Pinder, already a Lead Investigator, takes on an additional role as a Case Manager [...]

Rola-Cola or Coca-Cola Investigation Training – Your Shout!

By |2020-09-18T17:51:07+00:00September 18th, 2020|Categories: CEO's Blog, Training, University News|Tags: , , , , , , , , , , |

Rola-Cola or Coca-Cola Investigation Training - Your Shout! What's Peter Kay got to do with investigation training? Not a lot other than he shares a Lancashire heritage (and some would say physical profile) with our Director of Learning & Development, John Crook. BUT the similarity doesn't stop there. Just as you can have a cheap drink you can have cheap training. Our philosophy at Intersol Global is that you get what you pay for, for those that remember "Never mind the width, feel the quality"! This is a great day for the Intersol team as it marks the completion of their [...]

Intersol Global and ‘Say So’ partner to deliver even more Extraordinary Case Management (ECM®)

By |2020-08-07T13:47:35+00:00August 7th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Legal Services, Products and Solutions, Professional Development, Regulators, Safeguarding, Sport|Tags: , , , , , |

Intersol Global and ‘Say So’ partner to deliver even more Extraordinary Case Management (ECM®) Another piece in the investigation case management jigsaw. Intersol Global and Say So are delighted to announce a strategic partnership that adds yet more value to investigation case management, delivering even more extraordinary results for businesses keen to manage risk and reduce cost whilst improving service and ensuring compliance. At their first meeting both entities immediately identified that they shared ethical values and philosophy; that people, healthy positive culture, and reputation were the greatest asset of any organisation. Shaun Keep, founding director at Say So said: “The [...]

When Safeguarding Case Management (SCM) Goes Wrong

By |2020-06-15T18:25:11+00:00June 15th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Safeguarding, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , , , , |

When Safeguarding Case Management (SCM) Goes Wrong When safeguarding goes wrong the consequences are frequently catastrophic and life-changing. Whether it's sports, education, charities, health, or the workplace, there is no shortage of examples of the devastating impact of sub-standard Safeguarding Case Management (SCM). Increasing commissions to review SCM highlight the inter-dependancies of proactive and reactive phases of SCM. Only when the proactive goes wrong or is found wanting is the relationship between them scrutinised and the reactive phase triggered. That phase is NOT just about apportioning blame, 'putting a head on a stick', it is as much about WHY something has [...]

Trauma informed remote interviewing of vulnerable witnesses

By |2020-06-05T11:32:10+00:00June 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , |

Trauma informed remote interviewing of vulnerable witnesses At a time when interviewing key witnesses face to face is particularly challenging this short paper highlights some specific challenges when that witness is vulnerable, particularly in the context of trauma informed investigation. Much has been discussed on webinars about the benefits and pitfalls of remote interviewing and it is not unreasonable to think that there will be pressure post-Covid to conduct many more interviews 'virtually' to secure savings and efficiencies, and rightly so. However, there must always remain those instances when there is no substitute for the benefits and well-being secured by face [...]

Skillsfirst revalidate our self-awarding status

By |2020-06-01T12:37:24+00:00June 1st, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training|Tags: , , |

Skillsfirst revalidate our self-awarding status. Following recent annual inspection, we are delighted that we have again successfully met the regulatory criteria to be a Skillsfirst Awards, Recognised Centre (number 205.001). This means that Intersol can continue to award the Level 3 Certificate in Investigative Interviewing, IIC3. Inadequate and ill-informed investigative interviewing can destroy careers and lives, even cost them. This is why this qualification should be the minimum expectation of anybody entrusted with this heavy responsibility. We have proportionately and relevantly adapted this training making it meaningful for any business sector that conducts meetings to identify reliable facts and detail. If [...]

Discipline Panel Training Awarded 7 CPD Points.

By |2020-05-20T14:27:45+00:00May 20th, 2020|Categories: CEO's Blog, Education, Legal Services, Products and Solutions, Training, University News|Tags: , , , , , , , |

Discipline Panel Training Awarded 7 CPD Points. Our online training for discipline panel members has been externally examined and been awarded 7hrs CPD points today. Developed in conjunction with The Hawkins Consultancy, this is the first step towards a comprehensive package to equip panel members with the skills and confidence to sit in judgement of civil discipline investigations that have potential to destroy lives and careers. As the world emerges from the perils of COVID 19 it is intended to complement this technical online training with a one day face to face practical day that will reinforce the learning and deliver [...]

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