Higher and Further Education

Every business relies on fact-finding meetings and conversations (interviews) the output of which needs to be accurate and
detailed to best inform decision-makers.


Intersol works with businesses from a broad range of sectors to support staff development and on occasion work with the business to support them with the more high-stakes and complex inquiries, bringing to bear a unique blend of expertise and skills specific to the sector with our Critical Incident Review Team.

We are proud sponsors of AMOSSHE & Independent Higher Education.

Intersol “deliver investigation services and processes that are demonstrably fair, independent, and free from any perception of bias”.

Intersol Global has worked with over 40 Education Institutions to deliver our Training and Investigation Services. We train and qualify staff to conduct low-risk volume inquiries and support institutions with impartial external investigation advice, conducting the more complex, high-risk, and serious inquiries with and for them.


Delivering a full range of impartial investigation services from reporting an issue to resolution on a retained service or ‘pay as you go’ basis, we have trained hundreds of delegates and conducted many serious or complex investigations

“Intersol Global has halved the time it takes to finalise an investigation, completing it for half the cost and securing considerable benefits and savings for ALL stakeholders”. (HE Head of HR)

“Even though my case was found ‘not proved’ I can’t commend highly enough the fairness and courtesy with which I was dealt with by Intersols investigators. They really empathised and understood me and the issues” (Post-grad student)

Our investigation services include

  • An externally validated and accredited workplace investigation and interview meeting qualification
  • Training and support for discipline panel members
  • Reviewing and auditing investigations
  • Conducting impartial forensic investigative interviews of all parties to a discipline inquiry
  • Mediation in those cases for which it is a suitable option


We are increasingly called upon to support institutions with environmental and cultural reviews, often driven by concerns about bullying, harassment, and racism. Supporting organisations with policy development and review, we manage all our investigation projects using our GDPR compliant secure end-to-end investigation case management system powered by Polonious and deliver every component part of case management.

Benefits of working with Intersol Global


Workplace investigations, meetings, and conversations (interviews) that are conducted professionally and are quality assured, deliver clear business benefits and outcomes including:

  • Protecting people, brands, and reputation
  • Preserving the health and well-being of all stakeholders
  • Underpinning your institution’s values and culture
  • Identify, reduce, and manage risk and increase public confidence
  • Reassure the regulators and avoid sanctions

Conversely, failure to quality assure and professionally undertake those meetings can attract adverse consequences for your organisation, causing:

  • increased direct costs, wasted time, and stakeholder disengagement
  • loss of critical information and exposure to risk
  • irreparable brand, institutional, and personal damage
  • damaged internal and external credibility, even regulatory or criminal sanction