Meet the Team

Our associates and ambassadors combine hundred’s of years of investigating and interviewing subject matter expertise
to ensure that Case Management is ‘Extraordinary’ (ECM®).

Alison Knight has an established record in catering to the training needs of the Private and Public Sector.  Alison holds the Certificate in Post Compulsory Education and is a qualified A1 assessor with extensive practical experience in designing and delivering training in all areas of investigation and investigative interviewing. She is a consultant practitioner within training and organisational development, an interview advisor, mentor and assessor. Alison is also an accredited SE3R practitioner and trainer by Professor Eric Shepherd (SE3R author) and an expert in the development and delivery of SE3R.

Alison served as a West Midlands Police Officer for eighteen years.  She is an experienced investigator having held a wide range of operational, specialist, training and organisational appointments.

Alison’s passion lies with Investigation and Investigative Interviewing within the public and private sectors. Alison has theoretical and practical experience in Advance (PIP 2) Suspect/Witness Training, PEACE Interview Training, Interview Advisors Courses, Enhanced Cognitive Interviewing and the ABE model of interviewing people with vulnerabilities or subject to intimidation. Alison is also one of only a few SE3R practitioners that are accredited to train the subject by the author Professor Eric Shepherd.

Since leaving the police Alison has  worked with individuals, groups and institutions in all contexts within the public and private sectors to develop knowledge, skills, understanding, attitudes, behaviour, systems, procedures and processes to enable ethical and effective investigation and investigative interviewing, designing and delivering bespoke training courses and workplace coaching and mentoring and providing operational consultancy.

Alison has successfully taken her training skills, theory and practical experience to design and deliver bespoke programmes of learning. In addition to the interviewing skills she has experience in a wide range of Investigation Courses and programmes covering all levels and all disciplines into the private sector to establish ethical investigation processes for companies in relation to allegations of misconduct in the workplace and accident investigation.

In addition Alison has made acknowledged contributions to two practitioner texts: Investigative Interviewing: the Conversation Management Approach (2007, 2013 Oxford University Press), and SE3R: a Resource Book (2008, Forensic Solutions).