Meet the Team

Our associates and ambassadors combine hundred’s of years of investigating and interviewing subject matter expertise
to ensure that Case Management is ‘Extraordinary’ (ECM®).

Back to investigations team
Louise Goldsmith
Joseph Goff
David Pinder
Anthony Jones
Graham Elleray
Hazel George
Christie Knowles
Karen Lawton
Fiona Knight
Rachel Adamson
Mark Heffer
Steven Douglas
Alison McKee

Rachel Adamson

Lead HR Investigator

Rachel Adamson as a Chartered MCIPD HR professional has over 30 years’ all sector experience with her specialist interest and experience being in employment law and coaching. She gained her professional qualification from Wigan and Leigh College in 1993 after previously gaining a 2.1 BA honours degree from Lancaster University.

Rachel’s wealth of experience has been gained whilst working in organisations including the NHS, several Local Authorities including Bradford MDC, the Probation Service, in education, in retail and also in several not- for- profit organisations.

Due to the diversity of her portfolio she has a proven ability to quickly and in a measured way assess organisations, their culture and the unique people issues that often present whilst also building up positive relationships with the associated trade union representatives. Rachel believes that whilst employment investigations are by their nature stressful that there is usually no need for them to be protracted. Dignity and appropriate communication is paramount in process and she is a firm advocate that any subsequent organisational key learnings and recommendations are acted upon.

Rachel has successfully guided organisations away from litigation by ensuring fair, objective and reasonable investigations are carried out in accordance with internal organisational policies and procedures, ACAS guidance and also the Equality Act 2010. She has overseen multiple investigations in her career, many of which have been highly contentious. Her raft of investigation experience covers disciplinary matters including gross misconduct concerns, involving but not limited to, concerns relating to safeguarding, fraud, and fighting. She has also extensive experience of managing grievance investigations including dignity at work, bullying and harassment and whistleblowing.