Friday Feedback – LNER Achieve Level 3 Investigative Interviewing Accreditation
LNER recognise the value of reliable, detailed and accurate investigations in the workplace and continue to support development of their staff with this unique accreditation by the team at Intersol Global.
Delivered earlier this week at LNER’s York training base to a mixed cohort from health, safety, legal and HR, it also enabled an internal QA check on performance and the annual regulatory assessment of Intersol’s status as an awards centre.
If you commission training and want value for money check the external validity of what’s being delivered, never assume competency, relevancy, or currency. That’s why we’ve invested so heavily in external regulation and accreditation, never more important when the subject being trained can ruin lives if practitioners get it wrong! Yet again our trainers, led by Intersol COO Mick Confrey, performed magnificently and the feedback was universally excellent. I make no apologies for publicising it!
If you’ve never used it a product named ‘Mentimeter’ captures and analyses performance feedback and on this occasion captured it in the following image:
Always lovely to end the week positively, never more so than when the sun is also shining!
Have a great weekend.