Our Services

World leaders in investigation, managing challenging conversations and workplace meetings; we work with you to protect your brand
and reputation, add value, reduce cost and manage risk by supporting and enabling Extraordinary Case Management (ECM®)

Our Services
Case Management
Our Courses

In the NEWS

Intersol ‘Bottle’ 300 Years of Interviewing Expertise for UK Policing.

CEO’s Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training, Seminars, and Workshops March 30, 2019 MORE


What our customers say about the services we deliver

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John Smith

What we do

Intersol train, advise AND conduct investigations (inquiries) and investigative interviewing enabling the constant reinforcement of competence and relevance.
We position the investigation and fact-finding investigative interviews as the DNA of Case Management to make the process ‘Extraordinary’ (ECM®) and secure a range of business benefits including:

  • improved management of risk AND reputation
  • increased efficiencies AND reduced costs
  • protection of your brand and underpinning company values
  • improved confidence, motivation and wellbeing of your staff
  • reassurance of the regulators AND avoidance of sanctions.
  • Train, Advise, and Conduct Investigations and Investigative Interviews
  • Investigation and Interviewing Tools
  • Investigation Interviewing Strategies AND Tactics
  • Forensic Investigation and interviewing Reviews
  • Complex Case Reviews
  • Extraordinary Case Management (ECM®) Solutions
  • Forensic Linguistics
  • Accreditation, Qualification and CPD
  • Interview Recording Solutions
  • Expert Witness Services
  • Whistleblower De-briefing and Insider Threat
  • Detecting Deception
  • Note-taking Skills
  • Coaching and Mentoring

Ethically effective and compliant investigation AND interviewing to enable ECM.

All too many providers of investigation and investigative interviewing consultancy and training seek to sell the prospective client an “off the shelf package”. This is convenient for the provider. It takes little effort and the provider can call upon any generic trainer to deliver it. He or she does not need to know about, or take into account, the world in which the recipient works and the particular demands and constraints involved. It leaves the recipient with the challenge of marrying up the delivered to the realities of the recipient’s working environment.

Intersol will never be that type of provider. We are far from being generic trainers. Our consultant practitioners and consultant academics pride themselves on delivering bespoke products, and being subject to Intersol’s quality control and continuing professional development programme.

To tailor what we provide to you in order to match what you need we engage in the core investigative skill of listening intently – as well as observing and researching. We share in your aspirations. We exercise business empathy: getting round to your side of the circle – to see the issue/problem from your perspective. We identify your specific and implicit requirements. With this knowledge and understanding we design a contextualised service offering: one that enables extraordinary case management at the level of the individual, the working group, and the entire organisation.

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