Internal staff movement highlighted the potential adaptability of ‘managing difficult and productive conversations’, previously taught to auditors, for the compliance professionals.
Intersol customised elements from an existing 2-day ‘Effective Audit Conversations’ training package to develop a relevant,
proportionate and contextualised ‘Effective Compliance Conversations’ (ECC) course for delivery throughout the compliance function of
a global bank. They were selected for this work because of their: