Criminal Procedure and Investigation (C.P.I.A.) Act 1996 Training – Case Study.
Against a background of well-documented recent miscarriages of justice resulting from investigation disclosure shortcomings a national regulator identified a C.P.I.A. training need for employees.
The corporate cost of failed investigations as a result of poor disclosure practice and the damage to reputation is incalculable.
When asked, practitioners included the following needs, concerns, and expectations as paramount to the training they wanted:
- When and how to reveal e-mails generated during an investigation
- Finding disclosure confusing with regard to what is required of the disclosure officer
- Being uncertain how much information to put on the schedule
- Conflicting information from colleagues about disclosure
- How to manage material that undermines the prosecution case, should it be ‘flagged’ and revealed later when submitted with other material?
- Having a better understanding of the roles and responsibilities of a disclosure officer
- Dealing with confusion about how disclosure should be done
- ‘Anything and everything’, but in particular how much information should be included on the schedule
- To update and refresh existing knowledge (ex-police & experienced disclosure officer)
- When to start recording information and when to disclose (reveal) to the prosecutor
Intersol designed, piloted, and delivered a one-day programme for the regulator that met the foundation training needs of all those with investigative responsibilities and which will form the basis of a 2 day specialist course for lawyers, in-house counsel, and disclosure officers.
Design and delivery focussed on learners needs with the aims, objectives and learning outcomes delivered by a subject matter expert using practical blended learning tools including a ‘Disclosure Workbook’ (pictured) to provide reference points and facilitate incremental learning.
After delivery of the first course, feedback couldn’t be better summarised than by the following sentiments at the conclusion of training, the first example of which speaks for itself and says it all:
“…Just wanted to let you know what a brilliant job (the trainer) did today providing disclosure input to us. I’ve had disclosure ‘training’ a few times over the years and thought I had a ‘reasonable’ handle on it but today’s training has proved that I didn’t really… I’m pleased to say that I (along with a number of my colleagues) now feel truly enlightened and capable! Thanks a million, like the investigative interview course already provided, it’s top notch, trainers, materials and course content! Thanks”. (Ex-police investigator now employed by ‘the regulator’).
Other feedback included:
“…excellent, really well presented, questions met with clarity, I gained a huge amount”
“…what a great course and very helpful”
“…got exactly what I needed, and more, from the course”
“…the contribution of this training to case management will make a real difference”
For more information about Foundation and Advanced Disclosure training or other investigation training or operational support please email firstname.lastname@example.org