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Disciplinary Tribunals – A Game of Roulette?

By |2021-01-12T15:54:16+00:00January 12th, 2021|Categories: Uncategorized|

Would you prefer to avoid a discipline tribunal? If you can’t avoid it do you want to be as well prepared as you can? On the day ACAS promoted their latest round of mock disciplinary tribunal training it’s worth a moment of reflection to better understand how you’ve got to that situation. Ask any lawyer what they examine first in a case and most will answer the investigation ‘process’. This tactic is based on the principle of ‘Active Defence’ (Ede & Shepherd 2000), the active forensic undermining of the investigation methodology and process. It relies on the fact that all investigations [...]

Strategic Partnership adds value to the services of Intersol Global and Normanton Chambers.

By |2021-01-12T15:49:42+00:00December 18th, 2020|Categories: Uncategorized|

Intersol Global is delighted to announce that they have strategically partnered with the team at Normanton Chambers to add workplace mediation to their growing portfolio of case management services. Recognising that mediation is one of several outcomes of investigations and sharing the values of Normanton it was compelling to ‘join forces’ with experts in the discipline and share expertise and resources. "We look forward to a long and productive relationship" Ian Hynes, CEO Intersol Global "Normanton Chambers is very pleased to be working with leading investigation and training providers Intersol Global in collaboration to deliver a unique workplace mediation service. Intersol [...]

Universities UK calls for urgent action on racial harassment in higher education

By |2020-11-25T12:49:48+00:00November 25th, 2020|Categories: CEO's Blog, Education, Uncategorized, University News|Tags: , , , , , , , |

Universities UK calls for urgent action on racial harassment in higher education Rapid action required to eradicate racial harassment for all students and staff Practical recommendations for all leaders to implement as soon as possible Senior leaders encouraged to improve awareness of concepts including white privilege and allyship On Tuesday 24 November 2020 Universities UK (UUK) published a new set of recommendations designed to decisively tackle racial harassment as part of efforts to address racial inequality in UK higher education. The resulting recommendations include practical steps that all university leaders can implement immediately: Publicly commit priority status to tackling racial harassment [...]

‘A questioning mindset could have stopped many a scandal’

By |2020-10-27T10:07:29+00:00October 26th, 2020|Categories: Audit and Compliance, Uncategorized|

In a recent BBC news article regarding the BHS collapse, audit failures & hefty fines, Intersol Global's CEO, Ian Hynes spoke with the BBC about the importance and timing of auditing for small and large corporations. Intersol Global were appointed as an external consultant & trainer for HSBC. A snippet from the article: Auditing "should be seen as an asset that's valuable, that adds value to the business that helps secure, protect reputations, lives, careers, save the entities' money". Ian Hynes His business as a trainer in these skills "has been termed the ambulance at the bottom of the cliff, and [...]

Intersol Global Assist in Pinsent Masons Sexual Abuse Inquiry

By |2020-10-02T15:01:38+00:00October 1st, 2020|Categories: Uncategorized|

Here at Intersol Global, we are renowned globally for our expertise in forensically interviewing witnesses and managing difficult conversations, particularly with those who are key to an inquiry or who are impacted by trauma. So when Pinsent Masons lawyers were instructed by Manchester City Football Group to inquire about the extent of football coach Barry Bennell’s sexual abuse of young players, Intersol Global's qualified team of Investigators were carefully commissioned to conduct the interviews of witnesses. “Working in support of the legal team at Pinsent Masons continues to be a pleasure and privilege. Without exception, the professionalism, dedication, and sensitivity of [...]

From psychopaths to ‘everyday sadists’: why do humans harm the harmless?

By |2020-09-25T09:43:30+00:00September 25th, 2020|Categories: Uncategorized|

From psychopaths to ‘everyday sadists’: why do humans harm the harmless? Critcal knowledge for all forensic investigative interviewers. https://theconversation.com/from-psychopaths-to-everyday-sadists-why-do-humans-harm-the-harmless-144017?utm_medium=email&utm_campaign=Latest%20from%20The%20Conversation%20for%20September%2025%202020%20-%201741516859&utm_content=Latest%20from%20The%20Conversation%20for%20September%2025%202020%20-%201741516859+CID_054444a81388410f22cbd4510d76740b&utm_source=campaign_monitor_uk&utm_term=From%20psychopaths%20to%20everyday%20sadists%20why%20do%20humans%20harm%20the%20harmless  

Our team has grown – Diversity the key to success

By |2020-09-14T14:52:31+00:00September 11th, 2020|Categories: Uncategorized|

To meet increasingly diverse operational demands Intersol Global are proud to announce a team expansion after recruiting 15 new Investigators and an additional Case Manager. The new recruits bring together years of experience in subject matter expert training. The demand has been created by increasing reports of serious sexual misconduct, bullying, harassment and racism that merit support by external experts. Mick Confrey, Intersol Global Operations Director said: “Our expert team investigate wide-ranging discipline issues so it is imperative that they represent the diverse nature of 21st century society and culture and are empathetic with the parties involved. Integrity of the team [...]

What is Investigation Case Management? What Makes It Extraordinary?

By |2020-05-05T08:03:40+00:00May 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Do you or your organisation conduct investigations? Do you need to store and exchange information securely? Are your processes subject to scrutiny? Do you value your stake-holders welfare and well-being? Is risk and reputation management important to the business?  Yes, to any of the above? Read on!  What is an investigation?  An investigation is a thorough search for facts, especially those that are hidden or need to be sorted out in a complex situation. The goal of an investigation is usually to determine how or why something happened, not to apportion blame (Dictionary.com). Investigative skills are key cognitive areas of decision making that guide or [...]

Intersol and Polonious partner to deliver unique Investigation Case Management Solution (ICMS)

By |2020-04-28T11:45:51+00:00April 28th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , |

Intersol Global and Polonious are delighted to announce their strategic partnership to deliver an Investigation Case Management Solution to a range of global markets. The collaboration fuses the world class practical investigation expertise of Intersol with the technical knowledge and support of Polonious. Initial focus will be on safeguarding, sport and education, business areas in which both companies have an existing established footprint. Daniel Skeggs (pictured), UK representative of Polonious said: “We are delighted to announce this partnership, it will add significant value to investigations across many sectors. Following on from our successful deployments in religious and academic institutions in Australia we [...]

Ex Chief Crown Prosecutor, Nick Hawkins, First Barrister In The World To Achieve Intersol Global’s Online Investigative Interviewing Training Award.

By |2020-04-17T17:02:51+00:00April 17th, 2020|Categories: Uncategorized|Tags: , , , , , , |

Amongst other achievements Nick Hawkins was a Chief Crown Prosecutor for 15 years and is now a practising barrister at Normanton Chambers and MD of The Hawkins Consultancy. After a recent period delivering projects collegiately, particularly training and reviewing discipline investigations in the Higher Education sector, Nick enrolled on our online course “Understanding Investigative Interviewing”, meaningful blended learning validated and regulated by our training accreditation partners at Skillsfirst. Nick is the first barrister in the world to take this award, joining innovative lawyers from Pinsent Masons who see the added value in forensic interviewing that delivers reliable and accurate detail so [...]

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