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What is Investigation Case Management? What Makes It Extraordinary?

By |2020-05-05T08:03:40+00:00May 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Do you or your organisation conduct investigations? Do you need to store and exchange information securely? Are your processes subject to scrutiny? Do you value your stake-holders welfare and well-being? Is risk and reputation management important to the business?  Yes, to any of the above? Read on!  What is an investigation?  An investigation is a thorough search for facts, especially those that are hidden or need to be sorted out in a complex situation. The goal of an investigation is usually to determine how or why something happened, not to apportion blame (Dictionary.com). Investigative skills are key cognitive areas of decision making that guide or [...]

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Intersol and Polonious partner to deliver unique Investigation Case Management Solution (ICMS)

By |2020-04-28T11:45:51+00:00April 28th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , |

Intersol Global and Polonious are delighted to announce their strategic partnership to deliver an Investigation Case Management Solution to a range of global markets. The collaboration fuses the world class practical investigation expertise of Intersol with the technical knowledge and support of Polonious. Initial focus will be on safeguarding, sport and education, business areas in which both companies have an existing established footprint. Daniel Skeggs (pictured), UK representative of Polonious said: “We are delighted to announce this partnership, it will add significant value to investigations across many sectors. Following on from our successful deployments in religious and academic institutions in Australia we [...]

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Ex Chief Crown Prosecutor, Nick Hawkins, First Barrister In The World To Achieve Intersol Global’s Online Investigative Interviewing Training Award.

By |2020-04-17T17:02:51+00:00April 17th, 2020|Categories: Uncategorized|Tags: , , , , , , |

Amongst other achievements Nick Hawkins was a Chief Crown Prosecutor for 15 years and is now a practising barrister at Normanton Chambers and MD of The Hawkins Consultancy. After a recent period delivering projects collegiately, particularly training and reviewing discipline investigations in the Higher Education sector, Nick enrolled on our online course “Understanding Investigative Interviewing”, meaningful blended learning validated and regulated by our training accreditation partners at Skillsfirst. Nick is the first barrister in the world to take this award, joining innovative lawyers from Pinsent Masons who see the added value in forensic interviewing that delivers reliable and accurate detail so [...]

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Alex Salmond – The story that could have been the biggest of the year

By |2020-03-31T08:32:59+00:00March 31st, 2020|Categories: Uncategorized|

Alex Salmond - The story that could have been the biggest of the year (Ack to The Times and others) If we weren't in the midst of the biggest crisis in living memory, we would have been bombarded about the Alex Salmond case. After being acquitted of all charges against him, Salmond is now considering legal action against claims made against him by the media. In a further twist to the tale, it has been reported that Salmond's QC, Gordon Jackson, has referred himself to the Scottish Legal Complaints commission over remarks he is alleged to have made on a train on [...]

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Covid 19. Attitude and Behaviour – Betaris Box

By |2020-03-28T18:04:00+00:00March 28th, 2020|Categories: CEO's Blog, Professional Development, Uncategorized|

Covid 19. Attitude and Behaviour - Betaris Box Never has a psychological learning model been so appropriate than in the extraordinary times the world now faces and whether Betaris is a person or place remains debatable. But what has Betaris got to do with the Covid 19 pandemic? What isn't debatable is that once you grasp the principles of this model and moderate your attitudes and behaviours accordingly, the impact on your life and those around you has the potential to be life-changing. That MY attitude and behaviour has potential to impact and reflect itself and effect YOUR attitude and behaviour [...]

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Business as (un)usual – Our online solution for workplace discipline investigations and virtual investigation meetings

By |2020-03-26T18:16:12+00:00March 26th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Business as (un)usual - Our online solution for workplace discipline investigations and virtual investigation meetings. It is a sad reality that even in times of catastrophic crisis there remains a demand to conduct workplace investigations. If anything it is even more vital that they are conducted with skill, sensitivity, and empathy, the crisis faced by all is challenging enough without added strains of inconsiderate and insensitive  investigation. It is equally critical that investigations already underway or awaiting outcomes are not neglected or overlooked, adding additional strain on those involved; long-term well-being and mental health must remain central to decision-making. Business continuity, [...]

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Toxic Workplace Culture and Social Contagion – The ticking ‘time-bomb’ for Higher Education?

By |2020-01-20T15:28:55+00:00January 20th, 2020|Categories: CEO's Blog, Investigative Interviewing, Products and Solutions, Professional Development, Training, Uncategorized|Tags: , , , , |

Toxic Workplace Culture and Social Contagion - The ticking 'time-bomb' for Higher Education? andnbsp; Witnessing workplace harassment and discrimination - Overcoming the ‘social contagion’ of toxic work culture The team at 'Talk to Spot', a Bot driven reporting tool, commissioned research to examine the experience of witnessing workplace harassment and discrimination, the barriers to reporting such behavior to human resources, and how organisations can improve reporting procedures. The research involved a collaboration between Spot, researchers from three UK universities, and various NGOs and nonprofits that provide support for individuals with protected characteristics. The study was conducted because understanding the witness experience [...]

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“Managing Difficult Legal Conversations” An introduction to the world of forensic investigative interviewing for lawyers and paralegals.

By |2020-02-17T16:41:54+00:00October 1st, 2018|Categories: Uncategorized|

“Managing Difficult Legal Conversations” - An introduction to the world of forensic investigative interviewing for lawyers and paralegals. We are delighted that the Manchester Chamber have invited us to host a seminar at their Manchester offices, Elliot House,151 Deansgate, Manchester, M3 3WD on Thursday 4th October 2018 between 5pm and 7pm. Join us for free refreshments and a little peek into the world of forensic quality interviewing that will set you apart from others when it comes to making fully and accurately informed business decisions. We will evidence how the Extraordinary Case Management (ECM®) of interviews and investigations will save you [...]

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Prosecutors urged to ditch ‘weak’ rape cases to improve figures

By |2019-12-19T10:41:18+00:00July 2nd, 2018|Categories: Uncategorized|

Prosecutors urged to ditch 'weak' rape cases to improve figures https://www.theguardian.com/law/2018/sep/24/prosecutors-rape-cases-cps-crown-prosecution-service-conviction-rates All rather simplistic? CPS decision-making relies on the quality, competence, detail, accuracy and reliability of the material that the investigators provide them. Investigations alter, on occasion cost, lives and yet so often we entrust it to the unqualified and inexperienced, never more than in the current climate of austerity and politically driven knee-jerk reaction?

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