How to Address Rape Trauma at the Investigation Stage

By |2020-01-23T17:19:41+00:00January 23rd, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , , , |

How to Address Rape Trauma at the Investigation Stage Whilst we at Intersol no longer operate in the criminal investigation arena a topic of such importance occasionally arises that merits dipping back into it with the intention to reinforce learning and/or support practitioners. Todays furore about a judge criticised for finding woman was not raped because she took ‘no physical steps’ to stop her assailant is one of those occasions. Why? Because 15 years ago this author was privileged to work with a forensic psychologist, Zoe Loderick, to train a number of CJS stakeholders to understand Rape Trauma and exercise tactics [...]

University Investigations – An Interview With Intersol Globals CEO

By |2020-01-21T14:08:59+00:00January 21st, 2020|Categories: CEO's Blog, Conferences, Investigative Interviewing, Products and Solutions, Professional Development, Seminars and Workshops, Training, University News|Tags: , , , , |

University Investigations - An Interview With Intersol Globals CEO “IAN HYNES is the CEO of Intersol Global and we’ve spent 30 minutes capturing some insight into the world of the Intersol Investigation Case Management System. We were curious to understand how Ian and the team remain impartial within the many Sectors that they are partnering with. We’re lucky that we have experts within the ever challenging and demanding HE Sector. Each month, we will spend 30 minutes interviewing colleagues and partners, making a difference in the sector. Ian and the team will be hosting a practical ‘Taster session’ around redacted case [...]

Toxic Workplace Culture and Social Contagion – The ticking ‘time-bomb’ for Higher Education?

By |2020-01-20T15:28:55+00:00January 20th, 2020|Categories: CEO's Blog, Investigative Interviewing, Products and Solutions, Professional Development, Training, Uncategorized|Tags: , , , , |

Toxic Workplace Culture and Social Contagion - The ticking 'time-bomb' for Higher Education?   Witnessing workplace harassment and discrimination - Overcoming the ‘social contagion’ of toxic work culture The team at 'Talk to Spot', a Bot driven reporting tool, commissioned research to examine the experience of witnessing workplace harassment and discrimination, the barriers to reporting such behavior to human resources, and how organisations can improve reporting procedures. The research involved a collaboration between Spot, researchers from three UK universities, and various NGOs and nonprofits that provide support for individuals with protected characteristics. The study was conducted because understanding the witness experience [...]

Collaboratively Improving University Student and Staff Safety.

By |2020-01-17T10:09:44+00:00January 17th, 2020|Categories: CEO's Blog, Conferences, Investigative Interviewing, Products and Solutions, Professional Development, Seminars and Workshops, Training|Tags: , , , , |

Collaboratively Improving University Student and Staff Safety. Student and staff wellbeing is rightly high on the agenda of all UK Universities in 2020 and why we're excitedly looking forward to delivering a keynote at this conference and hosting a 2 hour practical workshop to explore the first actions to be considered when serious misconduct which might amount to criminality is reported. Learn from real life redacted case studies, the sector has had years of being advised 'what to do', come with us on an investigation journey with insight into the 'how to do it'! Only a few places left. Best of [...]

Student rape reports: The battle to be believed (BBC 15/1/20)

By |2020-01-15T11:06:20+00:00January 15th, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , |

Student rape reports: The battle to be believed (BBC 15/1/20) (Courtesy of The BBC and acknowledgements to reporter Megan Fisher) Viewer discretion, language and images of a sexual nature. https://www.bbc.co.uk/news/av/uk-51073884/student-rape-reports-the-battle-to-be-believed Intersol Comment The work we've done in HE has halved investigation cost, delivering reliable and safe outcomes in half the time.  4 years operating in Higher Education as trainers, advisers and investigators consistently highlights 3 key issues that challenge the sector in terms of investigating serious misconduct, particularly where that misconduct might amount to criminality and irrespective of whether those involved are students or staff. Those issues are captured by the [...]

The Mind and Working Memory Explained – Why skilled Forensic Interviewing Is Critical

By |2020-01-12T12:00:09+00:00January 12th, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , , , |

The Mind and Working Memory Explained -Why Skilled Forensic Interviewing Is Critical   Relaxing from work and catching up with a bit of Netflix I happened across "The Mind Explained", a series of short documentaries released late last year and just couldn't resist it! It pretty much tells the investigator all they need to know about the fragility and limitations of memory and therefore why reliable forensic investigative interviewing is critical to securing safe and reliable outcomes for ALL stakeholders in an investigation and why the team here at Intersol were so determined to design an externally validated and regulated qualification [...]

Tougher sanctions for Universities that fail to tackle the growing problem of sexual misconduct and harassment.

By |2020-01-10T18:43:44+00:00January 10th, 2020|Categories: CEO's Blog, Investigative Interviewing, Products and Solutions, Seminars and Workshops, Training|Tags: , , , , |

Tougher sanctions for Universities that fail to tackle the growing problem of sexual misconduct and harassment The Office for Students (OfS) today released their ‘statement of expectations’ covering the processes, policies and systems they expect providers to have in place and proposals for sanctions on Universities who fail to tackle harassment and sexual misconduct. Significantly the proposals expect providers to investigate complaints made in relation to any of its registered students and that “the investigation process should be demonstrably fair, independent, and free from any reasonable perception of bias”, and that “all panel members should be appropriately trained in handling complaints [...]

Sexual Offence Investigation In Australasian Universities

By |2019-12-19T10:58:16+00:00December 19th, 2019|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Professional Development, Seminars and Workshops, Training|

Sexual Offence Investigation In Australasian Universities. Are you alarmed at the standard of investigation in your university? Is safety of your students of paramount concern? Have you experience of discipline hearings in Higher education? Do you manage high risk university investigations? The Australasian University Safer Community Conference (AUSCC) is an opportunity for practitioners in the university behavioural assessment and safer community space to increase their knowledge, skills and techniques in threat assessment and investigations, and to provide opportunities to establish and build professional networks. AUSCC is a joint initiative of Monash University and the University of the Sunshine Coast. AUSCC [...]

Investigative Interviewing – To Record Investigative Interviews or Not? Intersol Global Partner With Indico Systems.

By |2019-12-19T10:23:44+00:00July 2nd, 2019|Categories: Audit and Compliance, CEO's Blog, Investigative Interviewing, Seminars and Workshops, Training|

Having been the project business lead to successfully design and rollout the entire server based investigative interviewing recording solutions for a major Metropolitan police force, the author is delighted to announce that by aligning strategically with Indico they are enabled to provide a peerless holistic interviewing solution for clients worldwide. Intersols world class expert practitioners combine with Indico technology to provide a discreet forensic interview service at their new UK HQ. Seen below are the CEOs of both companies following a review visit to secure vital feedback following almost 5 years of use. The CEO of Intersol, Ian Hynes, is pictured [...]

Intersol CEO Presents at Rail Health and Safety Conference. (Paying for investigation training? – Don’t just certificate – accredit!)

By |2019-12-19T10:18:17+00:00July 2nd, 2019|Categories: Investigative Interviewing, Seminars and Workshops, Training|

Ian Hynes, CEO of Intersol Global, was delighted to be invited back to the annual rail health and safety conference hosted by IOSH. Presenting a workshop on the business benefits of managing difficult health and safety conversations in the industry the most rewarding accolade was that of a health and safety director who commented that he’d “learned more about investigation and investigative interviewing in this short workshop than over 25 years in the health and safety industry”.  So what’s the difference? Simple – it’s our team that is ‘the difference that makes the difference’ .  First and foremost, every team member, including board [...]