Congratulations to Queensland Dept of Agriculture and Fisheries The latest cohort from the Queensland Department of Agriculture and Fisheries have today completed an advanced investigative interview course in Brisbane, Australia. Facilitated by our COO and Case manager, Mick Confrey, the course reflects the only investigative interviewing course in the world that has been externally accredited as a qualification as opposed to self-certification and received excellent feedback from all delegates. Are you a regulatory that values investing in staff? Do you want to set the standard from the top? Do you believe that investigators with the power to change lives should be [...]
University Investigations - An Interview With Intersol Globals CEO “IAN HYNES is the CEO of Intersol Global and we’ve spent 30 minutes capturing some insight into the world of the Intersol Investigation Case Management System. We were curious to understand how Ian and the team remain impartial within the many Sectors that they are partnering with. We’re lucky that we have experts within the ever challenging and demanding HE Sector. Each month, we will spend 30 minutes interviewing colleagues and partners, making a difference in the sector. Ian and the team will be hosting a practical ‘Taster session’ around redacted case [...]
Collaboratively Improving University Student and Staff Safety. Student and staff wellbeing is rightly high on the agenda of all UK Universities in 2020 and why we're excitedly looking forward to delivering a keynote at this conference and hosting a 2 hour practical workshop to explore the first actions to be considered when serious misconduct which might amount to criminality is reported. Learn from real life redacted case studies, the sector has had years of being advised 'what to do', come with us on an investigation journey with insight into the 'how to do it'! Only a few places left. Best of [...]
Tougher sanctions for Universities that fail to tackle the growing problem of sexual misconduct and harassment.
Tougher sanctions for Universities that fail to tackle the growing problem of sexual misconduct and harassment The Office for Students (OfS) today released their ‘statement of expectations’ covering the processes, policies and systems they expect providers to have in place and proposals for sanctions on Universities who fail to tackle harassment and sexual misconduct. Significantly the proposals expect providers to investigate complaints made in relation to any of its registered students and that “the investigation process should be demonstrably fair, independent, and free from any reasonable perception of bias”, and that “all panel members should be appropriately trained in handling complaints [...]
Sexual Offence Investigation In Australasian Universities. Are you alarmed at the standard of investigation in your university? Is safety of your students of paramount concern? Have you experience of discipline hearings in Higher education? Do you manage high risk university investigations? The Australasian University Safer Community Conference (AUSCC) is an opportunity for practitioners in the university behavioural assessment and safer community space to increase their knowledge, skills and techniques in threat assessment and investigations, and to provide opportunities to establish and build professional networks. AUSCC is a joint initiative of Monash University and the University of the Sunshine Coast. AUSCC [...]
Investigative Interviewing – To Record Investigative Interviews or Not? Intersol Global Partner With Indico Systems.
Having been the project business lead to successfully design and rollout the entire server based investigative interviewing recording solutions for a major Metropolitan police force, the author is delighted to announce that by aligning strategically with Indico they are enabled to provide a peerless holistic interviewing solution for clients worldwide. Intersols world class expert practitioners combine with Indico technology to provide a discreet forensic interview service at their new UK HQ. Seen below are the CEOs of both companies following a review visit to secure vital feedback following almost 5 years of use. The CEO of Intersol, Ian Hynes, is pictured [...]
Intersol CEO Presents at Rail Health and Safety Conference. (Paying for investigation training? – Don’t just certificate – accredit!)
Ian Hynes, CEO of Intersol Global, was delighted to be invited back to the annual rail health and safety conference hosted by IOSH. Presenting a workshop on the business benefits of managing difficult health and safety conversations in the industry the most rewarding accolade was that of a health and safety director who commented that he’d “learned more about investigation and investigative interviewing in this short workshop than over 25 years in the health and safety industry”. So what’s the difference? Simple – it’s our team that is ‘the difference that makes the difference’ . First and foremost, every team member, including board [...]
The worlds cutting edge evidence recording solution has partnered with the worlds leading investigative interviewing practitioners to deliver 'Extraordinary Case Management' (ECM®) converting information into evidence and helping you to professionalise your investigations today to protect scrutiny of them tomorrow. Some facts about written note-taking v digital recording: After only seconds the accuracy and completeness of written notes starts to fail as the fallibility of memory kicks in. The notetaker will only record what they think is relevant (inner editor) Listening skills are degraded significantly when written notes are taken The interviewee will provide 'clipped' responses Vital information and risk can [...]
Testimonies don't get much better than these - "One of the most engaging training days I've ever been fortunate enough to attend". If you or your team might benefit from coaching on how to manage those difficult workplace conversations and meetings give us a call and we can explain how we can help. One of the recurring benefits according to feedback is that delegates go away empowered and confident and decision makers can be more confident of detail, accuracy, and facts. Well done and thank you Mick and John.
"Universities Accused of Failing to Tackle Sexual Misconduct" (Guardian March 2018) As reported in a series of investigative articles by The Guardian including: https://www.theguardian.com/world/2018/mar/28/uk-universities-accused-failing-tackle-sexual-misconduct We are delighted to be supporting Universities UK (UUK) in their endeavours to tackle the complex challenges presented by such serious misconduct. Though 'sexual misconduct' is the 'sexy' element that will inevitably attract media attention serious misconduct extends to any behaviour that may amount to criminal offending (see Pinsent Masons advice document). What's important is the balance between recognising the discipline context of the investigation with a nod of acknowledgement that it could 'go criminal' at [...]