NEW! University Discipline Panel Training

By |2020-05-19T14:31:52+00:00May 19th, 2020|Categories: CEO's Blog, Education, Products and Solutions, Professional Development, Training|

NEW! University Discipline Panel Training Do you hold discipline panel hearings? Do you sit on a discipline panel? Do you want to understand the role and responsibility of a panel member better? "YES"? Then this new online training session is for you. Discipline panel hearings are the final stage of an investigation case management process (barring an appeal) and decisions reached have been known to destroy lives and careers if not cost them. Responding to requests from HEIs Intersol have partnered with a barrister, Nick Hawkins, who has a wealth of experience of discipline hearings in a civil context, to deliver [...]

What is Investigation Case Management? What Makes It Extraordinary?

By |2020-05-05T08:03:40+00:00May 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Do you or your organisation conduct investigations? Do you need to store and exchange information securely? Are your processes subject to scrutiny? Do you value your stake-holders welfare and well-being? Is risk and reputation management important to the business?  Yes, to any of the above? Read on!  What is an investigation?  An investigation is a thorough search for facts, especially those that are hidden or need to be sorted out in a complex situation. The goal of an investigation is usually to determine how or why something happened, not to apportion blame (Dictionary.com). Investigative skills are key cognitive areas of decision making that guide or [...]

Covid 19. Attitude and Behaviour – Betaris Box

By |2020-03-28T18:04:00+00:00March 28th, 2020|Categories: CEO's Blog, Professional Development, Uncategorized|

Covid 19. Attitude and Behaviour - Betaris Box Never has a psychological learning model been so appropriate than in the extraordinary times the world now faces and whether Betaris is a person or place remains debatable. But what has Betaris got to do with the Covid 19 pandemic? What isn't debatable is that once you grasp the principles of this model and moderate your attitudes and behaviours accordingly, the impact on your life and those around you has the potential to be life-changing. That MY attitude and behaviour has potential to impact and reflect itself and effect YOUR attitude and behaviour [...]

Business as (un)usual – Our online solution for workplace discipline investigations and virtual investigation meetings

By |2020-03-26T18:16:12+00:00March 26th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Business as (un)usual - Our online solution for workplace discipline investigations and virtual investigation meetings. It is a sad reality that even in times of catastrophic crisis there remains a demand to conduct workplace investigations. If anything it is even more vital that they are conducted with skill, sensitivity, and empathy, the crisis faced by all is challenging enough without added strains of inconsiderate and insensitive  investigation. It is equally critical that investigations already underway or awaiting outcomes are not neglected or overlooked, adding additional strain on those involved; long-term well-being and mental health must remain central to decision-making. Business continuity, [...]

Reporting serious sexual misconduct – crucial advice for students AND staff.

By |2020-03-12T13:39:38+00:00March 12th, 2020|Categories: CEO's Blog, Education, Professional Development, University News|Tags: , , , , , , , |

Reviewing the advice published by McAllister Olivarius and The 1752 Group a simple and obvious measure to improve service delivery to victims of sexual misconduct that might amount to a criminal offence came to mind and I can't believe we didn't think of it before. Maybe because sometimes you're so professionally absorbed that you need to take a step back to see the woods for the trees! If YOU decide to report such an incident to your institution and YOU decide that you want it investigated by them under their discipline code insist that the interviewer has a specialist qualification in [...]

Save the Children ‘let down’ staff and public over sexual misconduct claims

By |2020-03-11T09:49:49+00:00March 11th, 2020|Categories: CEO's Blog, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Training|

On Thursday 5th March 2020 a fiercely critical report was released in respect of how Save the Children let down its staff by its poor handling of sexual harassment and inappropriate behaviour. The Charity Commission found that there were weaknesses in the workplace culture, that complainants were let down by the charity, the handling of investigations found to be grossly inadequate and that the management had a corrosive impact on the workforce. In other findings: When staff raised issues against the charity’s CEO in recent years, the management failed to follow their own processes and procedures Complaints were ignored or even [...]

AMOSSHE 2020 Winter Bulletin

By |2020-02-28T10:19:25+00:00February 28th, 2020|Categories: Investigative Interviewing, Products and Solutions, Professional Development, Training, University News|Tags: , , , , , , , |

AMOSSHE 2020 Winter Bulletin In this, our first contribution to AMOSSHE's seasonal bulletin, we focus on reassurance and rationale to explain how we maintain our independence and ethos in an area of business that is entering a transformational 'change' era. If you would like to understand more about how we support HE with training and investigation services, indeed share the learning from dozens of successful investigations, please contact the team at info@intersolglobal.com The short bulletin can be read here  

Congratulations to Queensland Dept of Agriculture and Fisheries

By |2020-02-28T09:19:53+00:00February 28th, 2020|Categories: Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Seminars and Workshops, Training|Tags: , , , |

Congratulations to Queensland Dept of Agriculture and Fisheries The latest cohort from the Queensland Department of Agriculture and Fisheries have today completed an advanced investigative interview course in Brisbane, Australia. Facilitated by our COO and Case manager, Mick Confrey, the course reflects the only investigative interviewing course in the world that has been externally accredited as a qualification as opposed to self-certification and received excellent feedback from all delegates. Are you a regulatory that values investing in staff? Do you want to set the standard from the top? Do you believe that investigators with the power to change lives should be [...]

NEW! Level 3 Skillsfirst Award in ‘Dealing With Difficult Conversations’

By |2020-02-28T20:44:42+00:00February 27th, 2020|Categories: Health and Safety, Investigative Interviewing, Professional Development, Training|Tags: , , , , |

NEW! Level 3 Skillsfirst Award in 'Dealing With Difficult Conversations'  By popular demand and as a first step to a level 3 qualification to conduct Investigative (Forensic) Interviews in Health and Safety we have launched this 2-day face to face training course as a core competency of, and complementary to, any other investigation training you may have undertaken. As regular speakers at IOSH conferences nationally we have developed the content based on specific feedback to ensure relevancy and proportionality, setting this training award way above any generic training offered elsewhere. "Absolutely crucial training for any H&S investigator I'm amazed that it [...]

Cambridge college head ‘steps back’ over handling of sex complaints

By |2020-02-23T19:40:37+00:00February 23rd, 2020|Categories: Investigative Interviewing, Products and Solutions, Professional Development, Training, University News|Tags: , , , , , , , |

Trinity Hall: Cambridge college head 'steps back' over handling of sex complaints The head of a Cambridge college has stepped back from his duties after allegations he mishandled a series of sexual misconduct complaints. Dr Jeremy Morris, the master of Trinity Hall, has agreed to move aside while an internal review into procedures is under way. It comes after both students and staff were accused of misconduct in recent years. Trinity Hall said the decision was subject to further consultation. Comment: Whilst there remains work to be done many institutions are starting to realise that these are issues that can no [...]