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INVESTIGATING THE VIEWING OF PORN IN THE WORKPLACE.

By |2022-05-04T13:53:50+00:00May 4th, 2022|Categories: Human Resources, Legal Services|Tags: , , , , , , , |

INVESTIGATING THE VIEWING OF PORN IN THE WORKPLACE. Keely Rushmore, employment partner at Keystone Law, writes in an article in People Management: “The employer should hold investigation meetings with the employee and any relevant witnesses, and, if there is sufficient evidence, it should invite the employee to a disciplinary meeting,” she said, noting that failing to do this could lead to an unfair dismissal claim, even if the behaviour was gross misconduct". BUT, what qualifies 'you' to manage those investigation meetings, known as 'investigative interviewing' in the professional investigation world? These are 'forensic' meetings, meetings that have capacity to destroy lives, [...]

Rape Prosecution Process

By |2021-11-03T18:01:05+00:00November 3rd, 2021|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Legal Services, Professional Development|Tags: , , , , , |

Rape Prosecution Process Whilst we are not directly involved in the investigation of rape to the criminal standard of proof, we are very much involved in its investigation to the civil standard (known as balance of probabilities) in discipline investigations. It is therefore crucial to understand ALL the moving parts of rape investigation case management, and maintain a 'weather-eye' on the potential for an investigation to 'go criminal'. IF you opt to go to the police and report, this is an excellent summary of the process that follows if and when your case reaches the CPS. Note the repeated reference to [...]

Racial Harassment – why recruiting the right investigators matters

By |2021-03-08T15:18:13+00:00February 12th, 2021|Categories: Audit and Compliance, CEO's Blog, Education, Financial Services, Health, Health and Safety, Human Resources, Investigative Interviewing, Legal Services, Products and Solutions|Tags: , , , , , , |

Racial Harassment - why recruiting the right investigator's matters. At Intersol Global (investigations) we go to great lengths to recruit investigators from diverse backgrounds that are the very best at what they do. It matters because it's of paramount importance when planning and preparing for investigations and workplace investigation meetings to enable the best chance to develop rapport and empathy with others. Without those qualities, the product will be necessarily limited. It was with great pleasure therefore that we received this fabulous feedback this week, feedback that underscores the culture we're determined to foster at Intersol: “I am really thankful to [...]

Intersol Global Train the UK Insolvency Service

By |2021-01-26T15:25:11+00:00January 26th, 2021|Categories: Legal Services|

If you’re reading this it is likely that you will be aware that the new Attorney General guidelines came into force this month, January 2021, with impacted agencies expected to embrace the changes in their operational practice. “Proper disclosure of unused material remains a crucial part of a fair trial and is essential to avoiding miscarriages of justice. Disclosure remains one of the most important and complex issues in the criminal justice system, and it is a priority for this Government to encourage improvements in disclosure practice in order to ensure the disclosure regime operates effectively, fairly and justly. In November 2018, [...]

Corporate lawyers qualify to interview witnesses.

By |2020-09-11T16:45:51+00:00September 11th, 2020|Categories: CEO's Blog, Education, Legal Services, Products and Solutions, Professional Development, Safeguarding|

Public inquiries and investigations: handling witness evidence "Witnesses called before a proposed public inquiry into the UK's handling of the coronavirus pandemic will have to be treated professionally and sensitively if the inquiry is to be a success. In order to deliver reliability, witnesses must be treated sensitively and 'forensically' interviewed to ensure the integrity of the interview and the accuracy of the evidence; and to avoid re-traumatising them". The words of Julian Diaz-Rainey, partner at Pinsent Masons, the global law firm with whom we've had the pleasure to work with for several years now on behalf of Manchester City FCs [...]

Intersol Global and ‘Say So’ partner to deliver even more Extraordinary Case Management (ECM®)

By |2020-08-07T13:47:35+00:00August 7th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Legal Services, Products and Solutions, Professional Development, Regulators, Safeguarding, Sport|Tags: , , , , , |

Intersol Global and ‘Say So’ partner to deliver even more Extraordinary Case Management (ECM®) Another piece in the investigation case management jigsaw. Intersol Global and Say So are delighted to announce a strategic partnership that adds yet more value to investigation case management, delivering even more extraordinary results for businesses keen to manage risk and reduce cost whilst improving service and ensuring compliance. At their first meeting both entities immediately identified that they shared ethical values and philosophy; that people, healthy positive culture, and reputation were the greatest asset of any organisation. Shaun Keep, founding director at Say So said: “The [...]

When Safeguarding Case Management (SCM) Goes Wrong

By |2020-06-15T18:25:11+00:00June 15th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Safeguarding, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , , , , |

When Safeguarding Case Management (SCM) Goes Wrong When safeguarding goes wrong the consequences are frequently catastrophic and life-changing. Whether it's sports, education, charities, health, or the workplace, there is no shortage of examples of the devastating impact of sub-standard Safeguarding Case Management (SCM). Increasing commissions to review SCM highlight the inter-dependancies of proactive and reactive phases of SCM. Only when the proactive goes wrong or is found wanting is the relationship between them scrutinised and the reactive phase triggered. That phase is NOT just about apportioning blame, 'putting a head on a stick', it is as much about WHY something has [...]

Trauma informed remote interviewing of vulnerable witnesses

By |2020-06-05T11:32:10+00:00June 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Conferences, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, University News|Tags: , , , , , , |

Trauma informed remote interviewing of vulnerable witnesses At a time when interviewing key witnesses face to face is particularly challenging this short paper highlights some specific challenges when that witness is vulnerable, particularly in the context of trauma informed investigation. Much has been discussed on webinars about the benefits and pitfalls of remote interviewing and it is not unreasonable to think that there will be pressure post-Covid to conduct many more interviews 'virtually' to secure savings and efficiencies, and rightly so. However, there must always remain those instances when there is no substitute for the benefits and well-being secured by face [...]

Skillsfirst revalidate our self-awarding status

By |2020-06-01T12:37:24+00:00June 1st, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training|Tags: , , |

Skillsfirst revalidate our self-awarding status. Following recent annual inspection, we are delighted that we have again successfully met the regulatory criteria to be a Skillsfirst Awards, Recognised Centre (number 205.001). This means that Intersol can continue to award the Level 3 Certificate in Investigative Interviewing, IIC3. Inadequate and ill-informed investigative interviewing can destroy careers and lives, even cost them. This is why this qualification should be the minimum expectation of anybody entrusted with this heavy responsibility. We have proportionately and relevantly adapted this training making it meaningful for any business sector that conducts meetings to identify reliable facts and detail. If [...]

Discipline Panel Training Awarded 7 CPD Points.

By |2020-05-20T14:27:45+00:00May 20th, 2020|Categories: CEO's Blog, Education, Legal Services, Products and Solutions, Training, University News|Tags: , , , , , , , |

Discipline Panel Training Awarded 7 CPD Points. Our online training for discipline panel members has been externally examined and been awarded 7hrs CPD points today. Developed in conjunction with The Hawkins Consultancy, this is the first step towards a comprehensive package to equip panel members with the skills and confidence to sit in judgement of civil discipline investigations that have potential to destroy lives and careers. As the world emerges from the perils of COVID 19 it is intended to complement this technical online training with a one day face to face practical day that will reinforce the learning and deliver [...]

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