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Sexual Offence Investigation In Australasian Universities

By |2019-12-19T10:58:16+00:00December 19th, 2019|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Professional Development, Seminars and Workshops, Training|

Sexual Offence Investigation In Australasian Universities. Are you alarmed at the standard of investigation in your university? Is safety of your students of paramount concern? Have you experience of discipline hearings in Higher education? Do you manage high risk university investigations? The Australasian University Safer Community Conference (AUSCC) is an opportunity for practitioners in the university behavioural assessment and safer community space to increase their knowledge, skills and techniques in threat assessment and investigations, and to provide opportunities to establish and build professional networks. AUSCC is a joint initiative of Monash University and the University of the Sunshine Coast. AUSCC [...]

Universities failing to tackle sex harassment by staff, says report

By |2019-12-19T10:56:53+00:00December 19th, 2019|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement|

One PhD student told researchers: “I put my faith in the process, and I really regret having done that because they didn’t get it right. They didn’t have the requisite training, they didn’t have the requisite understanding.” (The Guardian November 2018). Link to article here: https://www.theguardian.com/world/2018/sep/26/universities-failing-to-tackle-sex-harassment-by-staff-says-report

Managing Difficult Legal Conversations – An introduction to the world of forensic investigative interviewing for lawyers and paralegals

By |2020-02-17T16:49:09+00:00December 19th, 2019|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development|

Managing Difficult Legal Conversations - An introduction to the world of forensic investigative interviewing for lawyers and paralegals. Are you in the legal profession? Yes Then join us at 5pm - 7pm Thursday 4th October 2018 at Manchester Chamber of Commerce (GMCC), Elliot House, 151 Deansgate, Manchester. M3 3WD for a FREE workshop and networking event including drinks and nibbles! Investigations alter lives and, on occasion, cost them if poorly conducted. All legal professionals take part in fact-finding meetings (investigative interviews), the outcomes of which are pivotal to well-informed decision-making and risk management. ‘Meetings’ might be with colleagues, employees, clients; often with key witnesses to [...]

“One of the best training days ever”

By |2020-02-17T16:52:18+00:00November 26th, 2018|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement|

Not the opinion of the team at Intersol but that of a delegate a recent training session, Michael Handley an accountant from Flow Cloud Accountants who has given us permission to use detail from his tweets following the course: Do you have to handle difficult conversations? Do you worry about challenging upwards, sideways, or downwards? Are you a decision-maker that relies of fact, accuracy and detail? Are you an investigator conducting workplace inquiries? Have you ever been stuck for words or wondered where to go next in a conversation? Worried that your boss might ask hard questions that you've overlooked? [...]

Confidentiality Agreements and NDA’s – Valuable tools or license to re-offend?

By |2019-12-19T10:51:02+00:00October 24th, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Law Enforcement, Seminars and Workshops, Training|

Confidentiality Agreements and NDA's - Valuable tools or license to re-offend? Prompted by a piece in 'People Management' at: https://www.peoplemanagement.co.uk/news/articles/top-universities-paid-more-than-15-million-settlement-agreements-last-year I cannot help but wonder how many more victims of serious offending, from rapes, sexual assaults, fraud through to bullying, harassment, and other HR violations, have resulted due to poor investigation and knee jerk short-termism reaction from HR and legal? Putting the central tenet of this article, cost, aside for a moment, what about the impact on your people? Open-source evidence from the sporting world to education, business to entertainment, underpins that such agreements have created many hundreds of 'victims', some [...]

Groundbreaking Development for Investigation

By |2019-12-19T10:40:52+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Investigative Interviewing, Law Enforcement, Products and Solutions, Seminars and Workshops, Training|

In a context of (well-founded) increasing negative criticism of investigation quality Intersol are particularly pleased to announce that today sees the rollout of an innovative programme to equip managers at Virgin Trains with the skills and competencies to conduct workplace investigations so that risk is identified, money saved, and reputation enhanced. Intersol Global have teamed up with Virgin and Skillsfirst to design and deliver the first vocationally accredited investigative interviewing qualification in the world relevant to their roles. In keeping with the class-leading ethos of Virgin Intersol deliver non-technical skills that will enable and empower staff to conduct ‘Extraordinary Conversation Management’ that [...]

Thought for a Friday! Investigations and Interviewing

By |2020-02-17T16:52:49+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Law Enforcement, Professional Development, Seminars and Workshops, Training|

During a week when not a day has passed without reference to a workplace investigation, abuse of power, sexual assaults, reputations in tatters, lives ruined, and constant repetition of the hollow phrase: “We are commissioning an independent investigation”, have you reflected on the competence and qualifications of those charged with such onerous responsibility to actually conduct investigations and investigative interviews of those witnesses to, and suspects of, workplace misconduct? Workplace investigations are life altering, career threatening and high risk, yet are often allocated randomly to a middle manager based entirely on status within the company, irrelevant that they have had no [...]

Manage those difficult conversations!

By |2020-02-17T16:48:32+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Investigative Interviewing, Law Enforcement|

Manage those difficult conversations! Do you conduct workplace meetings or any ‘conversation’ to elicit accurate and reliable detail and facts? Do you want your decisions and outcomes to be based on solid foundations? Do you want to save money, stop wasting time, and boost reputation and confidence? Yes? Conversation Management is your answer – contact us at info@dev.intersolglobal.com to understand how we can do all this, and more, WITH you, not by lecturing AT you!

Terrorist Interviewing set back decades (if not centuries!) HIG to be abandoned?

By |2019-12-19T10:33:10+00:00July 2nd, 2018|Categories: Conferences, Law Enforcement, Professional Development|

Iron Maidens, Ducking Stools, and the Judas Cradle were abandoned in civilised society centuries ago, thankfully confined to Dark Museums and history but re-kindled with modern day water-boarding, only banned 10 years ago in 2006 by the US administration when it was realised that the reliability, accuracy and value of such methods was seriously flawed. Indeed in August 2016 the UN advocated the interviewing methodology developed in the UK that relies so much more on rapport building and reciprocity to achieve reliable outcomes. Even that was preceded in history by Scharff, a second world war Lutwaffe officer,  who advocated and deployed [...]

North West based Intersol Global, design and deliver the worlds first accredited and regulated training to conduct workplace ‘investigative’ interviews.

By |2020-02-17T16:51:48+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|

Virgin trains east coast (VTEC), recognising the many business benefits for health and safety, HR, staff development, and reliable decision-making, worked with Intersol to contextualise course content and roll out the training to 15 staff as stage 1 of a broader strategic plan to better equip teams with the skills to conduct reliable and meaningful workplace meetings and enquiries – The first in the world to achieve the accreditation. Intersol have since gone on to deliver the same accreditation to Pinsent Masons lawyers, supporting them to achieve another ‘world-first’ for corporate lawyers and set them apart from other law firms, and are [...]

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