How to Address Rape Trauma at the Investigation Stage

By |2020-01-23T17:19:41+00:00January 23rd, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , , , |

How to Address Rape Trauma at the Investigation Stage Whilst we at Intersol no longer operate in the criminal investigation arena a topic of such importance occasionally arises that merits dipping back into it with the intention to reinforce learning and/or support practitioners. Todays furore about a judge criticised for finding woman was not raped because she took ‘no physical steps’ to stop her assailant is one of those occasions. Why? Because 15 years ago this author was privileged to work with a forensic psychologist, Zoe Loderick, to train a number of CJS stakeholders to understand Rape Trauma and exercise tactics [...]

Student rape reports: The battle to be believed (BBC 15/1/20)

By |2020-01-15T11:06:20+00:00January 15th, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , |

Student rape reports: The battle to be believed (BBC 15/1/20) (Courtesy of The BBC and acknowledgements to reporter Megan Fisher) Viewer discretion, language and images of a sexual nature. https://www.bbc.co.uk/news/av/uk-51073884/student-rape-reports-the-battle-to-be-believed Intersol Comment The work we've done in HE has halved investigation cost, delivering reliable and safe outcomes in half the time.  4 years operating in Higher Education as trainers, advisers and investigators consistently highlights 3 key issues that challenge the sector in terms of investigating serious misconduct, particularly where that misconduct might amount to criminality and irrespective of whether those involved are students or staff. Those issues are captured by the [...]

The Mind and Working Memory Explained – Why skilled Forensic Interviewing Is Critical

By |2020-01-12T12:00:09+00:00January 12th, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , , , |

The Mind and Working Memory Explained -Why Skilled Forensic Interviewing Is Critical   Relaxing from work and catching up with a bit of Netflix I happened across "The Mind Explained", a series of short documentaries released late last year and just couldn't resist it! It pretty much tells the investigator all they need to know about the fragility and limitations of memory and therefore why reliable forensic investigative interviewing is critical to securing safe and reliable outcomes for ALL stakeholders in an investigation and why the team here at Intersol were so determined to design an externally validated and regulated qualification [...]

Sexual Offence Investigation In Australasian Universities

By |2019-12-19T10:58:16+00:00December 19th, 2019|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Professional Development, Seminars and Workshops, Training|

Sexual Offence Investigation In Australasian Universities. Are you alarmed at the standard of investigation in your university? Is safety of your students of paramount concern? Have you experience of discipline hearings in Higher education? Do you manage high risk university investigations? The Australasian University Safer Community Conference (AUSCC) is an opportunity for practitioners in the university behavioural assessment and safer community space to increase their knowledge, skills and techniques in threat assessment and investigations, and to provide opportunities to establish and build professional networks. AUSCC is a joint initiative of Monash University and the University of the Sunshine Coast. AUSCC [...]

Universities failing to tackle sex harassment by staff, says report

By |2019-12-19T10:56:53+00:00December 19th, 2019|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement|

One PhD student told researchers: “I put my faith in the process, and I really regret having done that because they didn’t get it right. They didn’t have the requisite training, they didn’t have the requisite understanding.” (The Guardian November 2018). Link to article here: https://www.theguardian.com/world/2018/sep/26/universities-failing-to-tackle-sex-harassment-by-staff-says-report

Managing Difficult Legal Conversations – An introduction to the world of forensic investigative interviewing for lawyers and paralegals

By |2019-12-19T10:43:30+00:00December 19th, 2019|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development|

Managing Difficult Legal Conversations - An introduction to the world of forensic investigative interviewing for lawyers and paralegals. Are you in the legal profession? Yes Then join us at 5pm - 7pm Thursday 4th October 2018 at Manchester Chamber of Commerce (GMCC), Elliot House, 151 Deansgate, Manchester. M3 3WD for a FREE workshop and networking event including drinks and nibbles! Investigations alter lives and, on occasion, cost them if poorly conducted. All legal professionals take part in fact-finding meetings (investigative interviews), the outcomes of which are pivotal to well-informed decision-making and risk management. ‘Meetings’ might be with colleagues, employees, clients; often with key witnesses to [...]

“One of the best training days ever”

By |2019-12-19T10:55:59+00:00November 26th, 2018|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement|

Not the opinion of the team at Intersol but that of a delegate a recent training session, Michael Handley an accountant from Flow Cloud Accountants who has given us permission to use detail from his tweets following the course: Do you have to handle difficult conversations? Do you worry about challenging upwards, sideways, or downwards? Are you a decision-maker that relies of fact, accuracy and detail? Are you an investigator conducting workplace inquiries? Have you ever been stuck for words or wondered where to go next in a conversation? Worried that your boss might ask hard questions that you've overlooked? [...]

Confidentiality Agreements and NDA’s – Valuable tools or license to re-offend?

By |2019-12-19T10:51:02+00:00October 24th, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Law Enforcement, Seminars and Workshops, Training|

Confidentiality Agreements and NDA's - Valuable tools or license to re-offend? Prompted by a piece in 'People Management' at: https://www.peoplemanagement.co.uk/news/articles/top-universities-paid-more-than-15-million-settlement-agreements-last-year I cannot help but wonder how many more victims of serious offending, from rapes, sexual assaults, fraud through to bullying, harassment, and other HR violations, have resulted due to poor investigation and knee jerk short-termism reaction from HR and legal? Putting the central tenet of this article, cost, aside for a moment, what about the impact on your people? Open-source evidence from the sporting world to education, business to entertainment, underpins that such agreements have created many hundreds of 'victims', some [...]

Groundbreaking Development for Investigation

By |2019-12-19T10:40:52+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Investigative Interviewing, Law Enforcement, Products and Solutions, Seminars and Workshops, Training|

In a context of (well-founded) increasing negative criticism of investigation quality Intersol are particularly pleased to announce that today sees the rollout of an innovative programme to equip managers at Virgin Trains with the skills and competencies to conduct workplace investigations so that risk is identified, money saved, and reputation enhanced. Intersol Global have teamed up with Virgin and Skillsfirst to design and deliver the first vocationally accredited investigative interviewing qualification in the world relevant to their roles. In keeping with the class-leading ethos of Virgin Intersol deliver non-technical skills that will enable and empower staff to conduct ‘Extraordinary Conversation Management’ that [...]

Thought for a Friday! Investigations and Interviewing

By |2019-12-19T10:39:25+00:00July 2nd, 2018|Categories: Audit and Compliance, CEO's Blog, Law Enforcement, Professional Development, Seminars and Workshops, Training|

During a week when not a day has passed without reference to a workplace investigation, abuse of power, sexual assaults, reputations in tatters, lives ruined, and constant repetition of the hollow phrase: “We are commissioning an independent investigation”, have you reflected on the competence and qualifications of those charged with such onerous responsibility to actually conduct investigations and investigative interviews of those witnesses to, and suspects of, workplace misconduct? Workplace investigations are life altering, career threatening and high risk, yet are often allocated randomly to a middle manager based entirely on status within the company, irrelevant that they have had no [...]