What is Investigation Case Management? What Makes It Extraordinary?

By |2020-05-05T08:03:40+00:00May 5th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Do you or your organisation conduct investigations? Do you need to store and exchange information securely? Are your processes subject to scrutiny? Do you value your stake-holders welfare and well-being? Is risk and reputation management important to the business?  Yes, to any of the above? Read on!  What is an investigation?  An investigation is a thorough search for facts, especially those that are hidden or need to be sorted out in a complex situation. The goal of an investigation is usually to determine how or why something happened, not to apportion blame (Dictionary.com). Investigative skills are key cognitive areas of decision making that guide or [...]

Intersol and Polonious partner to deliver unique Investigation Case Management Solution (ICMS)

By |2020-04-28T11:45:51+00:00April 28th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Regulators, Sport, Training, Uncategorized, University News|Tags: , , , , , |

Intersol Global and Polonious are delighted to announce their strategic partnership to deliver an Investigation Case Management Solution to a range of global markets. The collaboration fuses the world class practical investigation expertise of Intersol with the technical knowledge and support of Polonious. Initial focus will be on safeguarding, sport and education, business areas in which both companies have an existing established footprint. Daniel Skeggs (pictured), UK representative of Polonious said: “We are delighted to announce this partnership, it will add significant value to investigations across many sectors. Following on from our successful deployments in religious and academic institutions in Australia we [...]

Business as (un)usual – Our online solution for workplace discipline investigations and virtual investigation meetings

By |2020-03-26T18:16:12+00:00March 26th, 2020|Categories: Audit and Compliance, Audit and GRC, CEO's Blog, Education, Financial Services, Health, Health and Safety, Investigative Interviewing, Law Enforcement, Legal Services, Products and Solutions, Professional Development, Regulators, Seminars and Workshops, Sport, Training, Uncategorized, University News|Tags: , , , , , , , |

Business as (un)usual - Our online solution for workplace discipline investigations and virtual investigation meetings. It is a sad reality that even in times of catastrophic crisis there remains a demand to conduct workplace investigations. If anything it is even more vital that they are conducted with skill, sensitivity, and empathy, the crisis faced by all is challenging enough without added strains of inconsiderate and insensitive  investigation. It is equally critical that investigations already underway or awaiting outcomes are not neglected or overlooked, adding additional strain on those involved; long-term well-being and mental health must remain central to decision-making. Business continuity, [...]

AMOSSHE 2020 Winter Bulletin

By |2020-02-28T10:19:25+00:00February 28th, 2020|Categories: Investigative Interviewing, Products and Solutions, Professional Development, Training, University News|Tags: , , , , , , , |

AMOSSHE 2020 Winter Bulletin In this, our first contribution to AMOSSHE's seasonal bulletin, we focus on reassurance and rationale to explain how we maintain our independence and ethos in an area of business that is entering a transformational 'change' era. If you would like to understand more about how we support HE with training and investigation services, indeed share the learning from dozens of successful investigations, please contact the team at info@intersolglobal.com The short bulletin can be read here  

Congratulations to Queensland Dept of Agriculture and Fisheries

By |2020-02-28T09:19:53+00:00February 28th, 2020|Categories: Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Seminars and Workshops, Training|Tags: , , , |

Congratulations to Queensland Dept of Agriculture and Fisheries The latest cohort from the Queensland Department of Agriculture and Fisheries have today completed an advanced investigative interview course in Brisbane, Australia. Facilitated by our COO and Case manager, Mick Confrey, the course reflects the only investigative interviewing course in the world that has been externally accredited as a qualification as opposed to self-certification and received excellent feedback from all delegates. Are you a regulatory that values investing in staff? Do you want to set the standard from the top? Do you believe that investigators with the power to change lives should be [...]

NEW! Level 3 Skillsfirst Award in ‘Dealing With Difficult Conversations’

By |2020-02-28T20:44:42+00:00February 27th, 2020|Categories: Health and Safety, Investigative Interviewing, Professional Development, Training|Tags: , , , , |

NEW! Level 3 Skillsfirst Award in 'Dealing With Difficult Conversations'  By popular demand and as a first step to a level 3 qualification to conduct Investigative (Forensic) Interviews in Health and Safety we have launched this 2-day face to face training course as a core competency of, and complementary to, any other investigation training you may have undertaken. As regular speakers at IOSH conferences nationally we have developed the content based on specific feedback to ensure relevancy and proportionality, setting this training award way above any generic training offered elsewhere. "Absolutely crucial training for any H&S investigator I'm amazed that it [...]

Cambridge college head ‘steps back’ over handling of sex complaints

By |2020-02-23T19:40:37+00:00February 23rd, 2020|Categories: Investigative Interviewing, Products and Solutions, Professional Development, Training, University News|Tags: , , , , , , , |

Trinity Hall: Cambridge college head 'steps back' over handling of sex complaints The head of a Cambridge college has stepped back from his duties after allegations he mishandled a series of sexual misconduct complaints. Dr Jeremy Morris, the master of Trinity Hall, has agreed to move aside while an internal review into procedures is under way. It comes after both students and staff were accused of misconduct in recent years. Trinity Hall said the decision was subject to further consultation. Comment: Whilst there remains work to be done many institutions are starting to realise that these are issues that can no [...]

How to Address Rape Trauma at the Investigation Stage

By |2020-01-23T17:19:41+00:00January 23rd, 2020|Categories: CEO's Blog, Investigative Interviewing, Law Enforcement, Products and Solutions, Professional Development, Training|Tags: , , , , |

How to Address Rape Trauma at the Investigation Stage Whilst we at Intersol no longer operate in the criminal investigation arena a topic of such importance occasionally arises that merits dipping back into it with the intention to reinforce learning and/or support practitioners. Todays furore about a judge criticised for finding woman was not raped because she took ‘no physical steps’ to stop her assailant is one of those occasions. Why? Because 15 years ago this author was privileged to work with a forensic psychologist, Zoe Loderick, to train a number of CJS stakeholders to understand Rape Trauma and exercise tactics [...]

University Investigations – An Interview With Intersol Globals CEO

By |2020-01-21T14:08:59+00:00January 21st, 2020|Categories: CEO's Blog, Conferences, Investigative Interviewing, Products and Solutions, Professional Development, Seminars and Workshops, Training, University News|Tags: , , , , |

University Investigations - An Interview With Intersol Globals CEO “IAN HYNES is the CEO of Intersol Global and we’ve spent 30 minutes capturing some insight into the world of the Intersol Investigation Case Management System. We were curious to understand how Ian and the team remain impartial within the many Sectors that they are partnering with. We’re lucky that we have experts within the ever challenging and demanding HE Sector. Each month, we will spend 30 minutes interviewing colleagues and partners, making a difference in the sector. Ian and the team will be hosting a practical ‘Taster session’ around redacted case [...]

Toxic Workplace Culture and Social Contagion – The ticking ‘time-bomb’ for Higher Education?

By |2020-01-20T15:28:55+00:00January 20th, 2020|Categories: CEO's Blog, Investigative Interviewing, Products and Solutions, Professional Development, Training, Uncategorized|Tags: , , , , |

Toxic Workplace Culture and Social Contagion - The ticking 'time-bomb' for Higher Education? andnbsp; Witnessing workplace harassment and discrimination - Overcoming the ‘social contagion’ of toxic work culture The team at 'Talk to Spot', a Bot driven reporting tool, commissioned research to examine the experience of witnessing workplace harassment and discrimination, the barriers to reporting such behavior to human resources, and how organisations can improve reporting procedures. The research involved a collaboration between Spot, researchers from three UK universities, and various NGOs and nonprofits that provide support for individuals with protected characteristics. The study was conducted because understanding the witness experience [...]