Manage those difficult conversations!

Manage those difficult conversations! Do you conduct workplace meetings or any ‘conversation’ to elicit accurate and reliable detail and facts? Do you want your decisions and outcomes to be based on solid foundations? Do you want to save money, stop wasting time, and boost reputation and confidence? Yes? Conversation Management is your answer – contact…

Intersol attend CIPD 2017 Annual Conference

And what a fruitful day it was! Having successfully launched their vocational accredited qualification for business managers to conduct workplace investigations it was particularly rewarding to engage with so many HR professionals at the CIPD Manchester conference today, particularly as the city is the spiritual home to so many Intersol partners! It was clear that…

Intersol Academy investigation training awarded ‘Direct Claims Status’ (DCS) by Skillsfirst.

Intersol Academy recently delivered the worlds first vocational qualification to conduct investigation  interviews in the workplace to Virgin Rail managers and were thrilled to receive rave reviews. It (the qualification) will be delivered to clients from another industry in the coming weeks and will mark another significant global breakthrough – watch this space! At Intersol…

What is Investigative Interviewing in a Workplace Setting and what are some of the Business Benefits?

In their latest video Mick Confrey, COO of Intersol Global, explains about the application of this skill within the workplace and Ian Hynes, CEO gives a brief insight into just a few of the business benefits. These follow on from the Chairmans explanation of the concept of Extraordinary Case Management (ECM®) and can be seen…

Investigative Interviewing – To Record Investigative Interviews or Not? Intersol Global Partner With Indico Systems.

Having been the project business lead to successfully design and rollout the entire server based investigative interviewing recording solutions for a major Metropolitan police force, the author is delighted to announce that by aligning strategically with Indico they are enabled to provide a peerless holistic interviewing solution for clients worldwide. Intersols world class expert practitioners…

Intersol Global save company £000’s and protect reputation – A case study.

Towards the end of 2017 a North West company were faced with a dilemma, suspecting a board member of serious professional misconduct, and approached a national law firm for external employment advice and support. In turn the law firm commissioned Intersol to undertake the workplace enquiries, investigation meetings, and submit an investigation report. The investigation…

Intersol CEO Presents at Rail Health and Safety Conference. (Paying for investigation training? – Don’t just certificate – accredit!)

Ian Hynes, CEO of Intersol Global, was delighted to be invited back to the annual rail health and safety conference hosted by IOSH. Presenting a workshop on the business benefits of managing difficult health and safety conversations in the industry the most rewarding accolade was that of a health and safety director who commented that…

Self Administered Interview (SAI) Tool. (SAW-IT)

Based on the Cognitive Interview (CI) and proven to improve memory, help minimise its contamination, and increase recall, the Self Administered Interview (SAI) was extensively researched by class-leading forensic psychologists and field tested and rolled out by Intersol practitioners. Known more commonly as the ‘SAW-IT’ in the workplace health and safety environment, it is particularly…

North West based Intersol Global, design and deliver the worlds first accredited and regulated training to conduct workplace ‘investigative’ interviews.

Virgin trains east coast (VTEC), recognising the many business benefits for health and safety, HR, staff development, and reliable decision-making, worked with Intersol to contextualise course content and roll out the training to 15 staff as stage 1 of a broader strategic plan to better equip teams with the skills to conduct reliable and meaningful…