And what a fruitful day it was!

Having successfully launched their vocational accredited qualification for business managers to conduct workplace investigations it was particularly rewarding to engage with so many HR professionals at the CIPD Manchester conference today, particularly as the city is the spiritual home to so many Intersol partners!

It was clear that there was an appetite for quality and competent investigation amongst many HR professionals – so topical when never a day slips by without yet another workplace conduct investigation debacle. Indeed so many professionals we met today observed just how often it was adjudged that a tribunal outcome was correct whilst the processes employed were fundamentally flawed – leading to financial penalties accordingly.

The author is well placed to observe the need for professionalisation of the way HR conduct investigations having very recently sat across the table from a senior manager and their HR manager as a ‘friend’ during the ‘investigative interview’ of an employee, witnessing first hand the many areas for improvement. Robust deconstruction of the HR ‘case’ secured the (now ex) employee a £15k uplift in personal settlement, whilst in another case Intersols’ robustly ethical support of the HR function and company lawyer to investigate and manage a case ‘extraordinarily’ enabled a net business cost settlement saving approaching £50,000!

Intersol look forward to progressing many of the promising contacts made today and wish every success to the CIPD hosts, exhibitors, and delegates.

Thanks for a great conference and all the networking opportunities it presents.

If you (or anybody you know) would be interested in how to save your business tens of thousands of pounds please don’t hesitate to contact us at