Not the opinion of the team at Intersol but that of a delegate a recent training session, Michael Handley an accountant from Flow Cloud Accountants who has given us permission to use detail from his tweets following the course: Do you have to handle difficult conversations? Do you worry about challenging upwards, sideways, or downwards? Are you a decision-maker that relies of fact, accuracy and detail? Are you an investigator conducting workplace inquiries? Have you ever been stuck for words or wondered where to go next in a conversation? Worried that your boss might ask hard questions that you've overlooked? [...]
Testimonies don't get much better than these - "One of the most engaging training days I've ever been fortunate enough to attend". If you or your team might benefit from coaching on how to manage those difficult workplace conversations and meetings give us a call and we can explain how we can help. One of the recurring benefits according to feedback is that delegates go away empowered and confident and decision makers can be more confident of detail, accuracy, and facts. Well done and thank you Mick and John.
In collaboration with Harold Sharpe Accountants we are delighted to launch our new course for the profession with the objective of developing skills to support professionals to manage those everyday difficult conversations that are so often crucial to effective decision-making and positive business outcomes. Intersol COO, Mick Confrey, and lead trainer John Crook have developed a CPD accredited package designed for accountants and auditors that will give a glimpse into the world of forensic investigation, particularly forensic interviewing, and how these skills combine to better enable 'Extraordinary Case Management' (ECM®). The training will focus on investigation skills, questioning style and [...]