Intersol and Indico formalise their strategic partnership

By |2019-12-19T11:00:07+00:00December 10th, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Investigative Interviewing, Seminars and Workshops, Training|

The worlds cutting edge evidence recording solution has partnered with the worlds leading investigative interviewing practitioners to deliver 'Extraordinary Case Management' (ECM®) converting information into evidence and helping you to professionalise your investigations today to protect scrutiny of them tomorrow. Some facts about written note-taking v digital recording: After only seconds the accuracy and completeness of written notes starts to fail as the fallibility of memory kicks in. The notetaker will only record what they think is relevant (inner editor) Listening skills are degraded significantly when written notes are taken The interviewee will provide 'clipped' responses Vital information and risk can [...]

“One of the best training days ever”

By |2019-12-19T10:55:59+00:00November 26th, 2018|Categories: Audit and Compliance, CEO's Blog, Conferences, Financial Services, Investigative Interviewing, Law Enforcement|

Not the opinion of the team at Intersol but that of a delegate a recent training session, Michael Handley an accountant from Flow Cloud Accountants who has given us permission to use detail from his tweets following the course: Do you have to handle difficult conversations? Do you worry about challenging upwards, sideways, or downwards? Are you a decision-maker that relies of fact, accuracy and detail? Are you an investigator conducting workplace inquiries? Have you ever been stuck for words or wondered where to go next in a conversation? Worried that your boss might ask hard questions that you've overlooked? [...]

“Best Training Day Ever”

By |2019-12-19T10:55:05+00:00November 1st, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Professional Development, Seminars and Workshops, Training|

Testimonies don't get much better than these - "One of the most engaging training days I've ever been fortunate enough to attend". If you or your team might benefit from coaching on how to manage those difficult workplace conversations and meetings give us a call and we can explain how we can help. One of the recurring benefits according to feedback is that delegates go away empowered and confident and decision makers can be more confident of detail, accuracy, and facts. Well done and thank you Mick and John.

Managing Difficult Workplace Conversations for Auditors and Accountants

By |2019-12-19T10:53:32+00:00November 1st, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Professional Development|

In collaboration with Harold Sharpe Accountants we are delighted to launch our new course for the profession with the objective of developing skills to support professionals to manage those everyday difficult conversations that are so often crucial to effective decision-making and positive business outcomes. Intersol COO, Mick Confrey, and lead trainer John Crook have developed a CPD accredited package designed for accountants and auditors that will give a glimpse into the world of forensic investigation, particularly forensic interviewing, and how these skills combine to better enable 'Extraordinary Case Management' (ECM®). The training will focus on investigation skills, questioning style and [...]

“Universities Accused of Failing to Tackle Sexual Misconduct” (Guardian March 2018)

By |2019-12-19T10:51:34+00:00October 29th, 2018|Categories: CEO's Blog, Conferences, Investigative Interviewing, Products and Solutions, Professional Development, Seminars and Workshops, Training|

"Universities Accused of Failing to Tackle Sexual Misconduct" (Guardian March 2018) As reported in a series of investigative articles by The Guardian including: https://www.theguardian.com/world/2018/mar/28/uk-universities-accused-failing-tackle-sexual-misconduct We are delighted to be supporting Universities UK (UUK) in their endeavours to tackle the complex challenges presented by such serious misconduct. Though 'sexual misconduct' is the 'sexy' element that will inevitably attract media attention serious misconduct extends to any behaviour that may amount to criminal offending (see Pinsent Masons advice document). What's important is the balance between recognising the discipline context of the investigation with a nod of acknowledgement that it could 'go criminal' at [...]

Confidentiality Agreements and NDA’s – Valuable tools or license to re-offend?

By |2019-12-19T10:51:02+00:00October 24th, 2018|Categories: Audit and Compliance, CEO's Blog, Financial Services, Law Enforcement, Seminars and Workshops, Training|

Confidentiality Agreements and NDA's - Valuable tools or license to re-offend? Prompted by a piece in 'People Management' at: https://www.peoplemanagement.co.uk/news/articles/top-universities-paid-more-than-15-million-settlement-agreements-last-year I cannot help but wonder how many more victims of serious offending, from rapes, sexual assaults, fraud through to bullying, harassment, and other HR violations, have resulted due to poor investigation and knee jerk short-termism reaction from HR and legal? Putting the central tenet of this article, cost, aside for a moment, what about the impact on your people? Open-source evidence from the sporting world to education, business to entertainment, underpins that such agreements have created many hundreds of 'victims', some [...]

‘HR Line’ Launched by Intersol N.E.D.

By |2019-12-19T10:50:03+00:00October 20th, 2018|Categories: CEO's Blog, Products and Solutions|

'HR Line' Launched by Intersol N.E.D. Friends and colleagues of Intersol Global at the leading law firm, gunnercooke, have just launched an exciting new product for the SME market called ‘HR Line’ and I thought that it might be of interest to you. You can find out more about HR Line in the attached flyer. I particularly like the fact that: - there is price certainty, which helps with budgeting; - the retainer model encourages you to contact Simon and Angus (the HR Line partners) at an early stage to help manage employment risks before they escalate; - you get [...]

Intersol accredit the accreditors!

By |2019-12-19T10:48:41+00:00October 4th, 2018|Categories: Investigative Interviewing, Products and Solutions, Seminars and Workshops, Training|

Intersol accredit the accreditors! When Skillsfirst quality RQF assessors attended a training course for lawyers being delivered by Intersol they were so impressed that they awarded us Direct Claims status. Arguably more significantly they immediately commissioned a course for their own managers! Skillsfirst thus became the first and only training management entity to accredit their own staff to conduct 'fact-finding' meetings in the workplace (investigative interviews). Spinning out from this delivery, at the suggestion of Skillsfirst, is a level 3 accreditation in "Managing Difficult Conversations". If you or your company would like more information how this skillset adds value and saves [...]

Managing Difficult Legal Conversations – an introduction to the world of forensic investigative interviewing for lawyers and paralegals

By |2019-12-19T10:47:33+00:00October 3rd, 2018|Categories: Seminars and Workshops, Training|

Managing Difficult Legal Conversations - an introduction to the world of forensic investigative interviewing for lawyers and paralegals. Do you write out lists of questions before an interview? Want to understand how this loses critical information and detail? Come and meet our SMT at a FREE seminar event at Greater Manchester Chamber of Commerce at 5pm Thursday 4th October 2018. Light refreshments provided. Contact info@intersolglobal.com to confirm attendance

Managing university misconduct cases that might constitute a criminal offence – conducting inquiries and investigations in higher education

By |2019-12-19T10:46:35+00:00October 1st, 2018|Categories: CEO's Blog, Investigative Interviewing, Professional Development, Seminars and Workshops, Training|

Managing university misconduct cases that might constitute a criminal offence - conducting inquiries and investigations in higher education. 30 Oct 2018, 09:30 - 15:30, UUK, 20, Tavistock Square, London, WC1H 9HQ. A best practice masterclass on conducting inquiries and investigations in higher education. Following on from a successful workshop on 20 July which looked at the implementation of a case management process from 'end-to-end' drawing on the experience of Keele University, this masterclass focuses on managing inquiries and investigations, which is a critical part of case management and will support institutions in 'how to do it'. The landscape is complicated by the [...]