Monthly Archives

April 2016

‘Whistleblowers’ – What’s in a Name? Everything I suggest.

I’ve long held the view that the fundamentally noble efforts of a significant few to expose a lack or betrayal of organisational ethics and corrupt or improper practice have been undermined by the term ‘Whistleblowing’.

In an effort to identify a preferable and less damaging semantic I ‘googled’ it and came up with alternatives like:

Squealor, informer, snitch, bigmouth, troublemaker, telltale, windbag, gossip, etc (see, none of which do much to enhance the status and contribution of those so often moved to take significant, often life altering, action such is their desperation at inappropriate or poor practice (if not criminality in extreme).

See full post here

Delighted to be attending and supporting the NWG 3rd annual conference at the East Mids conference centre on 18th, 19th April 2016.

After the huge success of last years Conference “Getting it Right?” at the East Midlands Conference Centre, Nottingham, we are pleased to announce that we are returning to this venue in 2016. There was so much activity happening throughout the UK and beyond on National Stop CSE Day (18th March) we have decided to move the Conference a month later so we can reflect and learn and also of course to allow everyone to join us!

Over the past two conferences we have heard from colleagues in Africa, America and Holland, this time we welcome our colleague Tatiana Buianina from International Center for Women Rights Protection and Promotion “La Strada”, Moldova, Richard Scorer from Gordon and Slater and Simon Bailey NPCC Lead for Sexual Abuse as our Keynote speakers.

Keynote biographies can be found further down the page.

Themes of the 3rd NWG Annual Conference are;

Education within school settings
Trauma impact on victims
Sexually harmful behaviour
Working with offenders
Investigation cases
Child Trafficking / Modern Slavery
Practical implementation

Conference Booking and Additional Info here.

Encryption is great for users of devices and apps. It keeps personal details private, credit cards secure, and other sensitive information safe from hackers by allowing practically impenetrable communication.

But increased security for users means a reduction in transparency and ability to audit communications for governments and companies.

Link to full article courtesy of FCPA Blog here

Intersol Global are delighted to support and present at: St Marys Sexual Offence Referral Centre (SARC) Annual Conference 2016.

St. Mary’s Centre 14th Annual Conference 2016 Sexual violence and children Protecting young people and children from sexual violence Thursday April 21st and Friday April 22nd 2016, Manchester.

“Our 14th Annual Conference will mark 10 years of the St Mary’s Centre’s Children Service and 30 years since the whole service was established. Our conference will provide a platform for debate, discussion and insight into key areas of service provision for children and young people. This will include: • Differential diagnosis of sexual abuse in children • Sexual violence against children and young people – what have we learned? • The short term and long term impact of rape on children • Breaking the cycle of abuse • Children and young people and the court process • Therapeutic needs of children and young people • Police interview techniques with young children and adultsMemory IS a Crime Scene – Forensic Investigative Interviewing • Understanding the on-line exploitation of children and young people • Child sexual exploitation – what next?”

Intersol Global will outline innovative methodology and processes to best secure quality witness testimony, information, and intelligence, particularly in those cases where a ‘victim’ is reluctant to immediately support a criminal investigation – ‘Memory IS a Crime Scene’ – Cold Storing Forensically Obtained Testimony.

We will also present a one page headline document that will assist investigators to learn from the many well documented CSE and historical sexual abuse investigations of recent years.

Link to Conference Flyer Here

Please feel free to circulate to all interested parties and support this excellent conference in the 30th year of Manchester SARC.

Intersol Global reproduce Complyports monthly newsletter with their permission.

Complyport is a leading compliance and regulatory consultancy providing bespoke, practical solutions for all manner of regulated firms both in the UK and overseas. Our specialist expertise can either sit alongside your current compliance teams or, for an independent solution, we can bring our team in-house.

Established in 2002, Complyport is a leading compliance consultancy business, combining former regulators, industry practitioners and legally qualified individuals to offer our clients an unparalleled, professional team. We are proud of our reputation gained through hard work and ensuring our clients receive exceptional service at all levels.

Intersol Global are delighted to have the opportunity to support Complyport with proportionately applied investigation and interviewing expertise sitting at the heart of Extraordinary Case Management (ECM®)

See link to Complyports March 2016 Regulatory Roundup here.

Fire-fighting is an expensive solution to a GRC problem.

Intersol Global acknowledge and are delighted to circulate a presentation by Paul Grainger, CEO of Complyport (see who discusses and highlights some of the pitfalls of failing to apply thorough Governance, Control, and Regulation throughout industry.

Many businesses don’t recognise they have a problem until it’s too late! Why is this? Why didn’t someone spot the problem and do something about it? More often than not it is a failure of their Governance, Risk and Compliance (GRC) processes.

The problem often has its root cause at the top. Directors and senior managers fail to define what is expected, to describe what “good” looks like and what is not acceptable. This is particularly true in terms of the board setting an appetite for risk, for assessing risks across the business and for establishing a framework to mitigate, manage and control those risks.

Establishing a good governance framework is not enough however. It is vital that management finds a way to align personal behaviour of employees with that required and desired by the business. It is pointless setting behaviour expectations that are lofty and inspired if operational metrics, key performance indicators (KPIs) and remuneration incentives send a contradictory signal and cause non-compliant behaviour. Management must find a way to create a culture in which its employees are aligned with its desired risk appetite and its risk controls.

Fire-fighting to control and resolve problems is very disruptive and expensive. It may address the symptoms and immediate issues, but it is unlikely to identify the root cause and to prevent recurrence. All too often however, firms see the fire-fighting stage as resolution of the problem.

See full video here




The Timeline Technique of Supporting Witnesses to Recall and Report Events. Witness Memory.

The Timeline Technique helps interviewees recall and report events from a particular time period in sequence, identify individuals involved, and link those individuals with their actions.

We use our ‘working memory’ to temporarily store and manage the information required to carry out complex cognitive tasks such as reasoning, decision-making, and organising recalled information. Working memory has a limited capacity and can easily become overloaded. Recalling details about complex events that happened over a period of time is difficult for most people because it places a lot of demands on cognitive processing, including working memory. The Timeline Technique helps interviewees by giving them an intuitive way of organising their recall and reporting, which makes it easier to organise their thoughts and reduces demands on cognitive processing. The Timeline Technique helps the interviewee to organise and report their recollections of the main events occurring over an extended period, place events in the order or sequence in which they occurred, and identify key individuals encountered and the contexts in which they were encountered. Compared to a ‘free recall’ technique (e.g., “tell me everything you can remember about the events”), the Timeline Technique: • is easier for the interviewee because it supports the remembering process • typically yields more detail about descriptions of people, actions they took, sequences, and verbatim quotes • enables the interviewer to access a detailed initial understanding of the interviewee’s experiences over the relevant time period As the method is largely self-administered, the interviewee is also is less likely to encounter leading or suggestive questions that may influence or distort their account.

SE3Rs are based on a similar principle, all types of tools that Intersol Global can support with to ensure as much detail and accuracy as possible from a witness.

See article here