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The Centre for Research and Evidence on Security Threats – CREST, have just launched their first issue of a digest and encourage us to share the work with our network. It is with their express permission that we circulate links and promote their publications and will continue to support their sterling work wherever possible, enabling the latest innovation in the science to be applied in practice.

The monthly CREST Digest aims to provide a round-up of research relevant to understanding and countering security threats. Every edition is broken down into summaries of the key research, including:

  • New Research – a scan of the current research on security threats
  • Special issue feature – our featured article of the month
  • Articles that caught our eye – other articles we think you’ll find of interest
  • New journal issues – the latest publications as well as new books.
  • Beyond the peer-reviewed literature – reports from journalists, researchers, think tanks and governments.

In the first issue they include research about popular lie detection (and why the techniques come under scrutiny) as well as the role of trust in deciding which terrorist faction to join, summarising the contents of a journal special issue on complex and ambitious engineering efforts by violent non-state actors.

Link to the digest subscription here



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Intersols Operations Director, Mick Confrey, travels to Canada to launch a new training course for internal audit.

Recognising the value added to the business of healthy, ethical, and robust internal audit a Canadian based global bank has commissioned a new and contemporary immersive training package to complement technical skills with non-technical audit meeting skills. Managing audit meetings effectively and confidently, building upon the fieldwork, this training will better enable the securing of checkable fact and detail from the audit meeting, in turn identifying and mitigating risk(s) and accurately informing decision-makers. It reinforces the importance of planning and preparing, clear and clinical objective setting, and provides auditors with a framework that reduces the numbers of meetings, improves confidence and reassures stakeholders.

If you or your business is interested in knowing more and understanding how a properly managed audit meeting achieves significant business benefit and outcome please contact us for an informal but strictly confidential consultation.

Child victim or brutal warlord? ICC weighs the fate of Dominic Ongwen. Victim or Offender? An interesting perspective on the impact of victimisation as a child on criminal culpability in later life.

The trial of Dominic Ongwen before the International Criminal Court (ICC) in The Hague is like none other springing from the killing fields of the Great Lakes of Africa. These include the prosecution of the first person ever to be convicted by the ICC, Thomas Lubanga. He was accused of mass human rights violations as a rebel leader in the Democratic Republic of Congo. Also ongoing is the trial of Bosco Ntaganda, another Congolese.

Ongwen is a former commander of the, Lord’s Resistance Army (LRA) a particularly brutal rebel group in Uganda. Its ruthless campaigns in Uganda and in neighbouring countries since the late 1980s encompassed murder, rape, and torture. The organisation also recruited child soldiers and engaged in sexual slavery, including forcibly abducting young girls to act as “bush wives” for LRA fighters.

Full article courtesy of The Conversation here.


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Intersol Global will be exhibiting and are pleased to support the 2017 annual conference and the essential work the group does a a centre of expertise for those engaged in this arena and that of human trafficking and modern day slavery

A few sponsorship opportunities remain and this is an ideal opportunity  for businesses concerned about supply chain to learn about some of the threats they face and what resources that are out there to support them. The charity is commissioned by central government as the centre of expertise but has to be able to sustain itself. Please take this opportunity to leverage their services support the conference if you feel able.

More details available here:

NWG Conference 2017 – Sponsorship Opportunities (1)



Intersols CEO, Ian Hynes, is delighted to have been invited to present later this year at the annual Food and Drink safety conference, 10th – 11th October in Oxford.

Ian was invited following excellent feedback from the IOSH rail industry safety conference at the end of 2016 and will present on the topic of workplace investigation and interviewing, introducing some simple to use tools for investigators.

Intersol are world leaders in investigation techniques and the science of investigative interviewing and have recently launched excellent training and development for HR and workplace investigation, adding real value and mitigating risk for industry.

If you’d like to know more about their full range of offerings and their world class team of associates don’t hesitate to contact or email for a free confidential informal consultation.


Listen without prejudice

“How can we encourage people to talk to us?” asked Ian Hynes, chief executive of investigative interview training and consultancy outfit Intersol Global.

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Ian Hynes

In a former career as a police investigator, Hynes conducted interviews in some of the first cases brought under the Corporate Manslaughter and Corporate Homicide Act. He offered a quick guide to techniques that he said could be applied to accident investigation interviews or conduct hearings.

Planning and preparation before an interview were critical. Spending time understanding the “fine grain detail” of any evidence or documents that will inform the interview is never time wasted, he argued. Hynes also suggested carrying out a “wants analysis”, deciding what you want and why you want it before framing questions.

Full article and copy of the IOSH publication can be found here:

Intersol Global can help you mitigate health and safety risk. Don’t be the director who ends up ‘holding the baby’ if something goes wrong. Contact us for a discreet consultation at no cost.



F.B.I. Arrests Volkswagen Executive on Conspiracy Charge in Emissions Scandal

Whilst an engineer has been arrested already this takes the investigation into the senior executive ranks of VW.


North America developments and rulings on restricting whistleblowers actions.

SEC says NeuStar tried to impede whistleblowing.

The Securities and Exchange Commission fined a Virginia-based technology company $180,000 Monday for using severance agreements that impeded former employees from communicating information to the SEC.

The SEC said NeuStar Inc. routinely put language in severance agreements forbidding departing employees from sending regulators “any communication that disparages, denigrates, maligns or impugns” the company.

The employees could forfeit all but $100 of their severance pay for breaching the clause.

Link to full article courtesy of the FCPA Blog here


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Intersol Media Release – Managing Workplace Investigation Meetings

After many months in the planning, design, and piloting, Intersol Global today launch their much awaited one day workshop for anybody who is involved with the process of conducting workplace investigations and meetings – any meeting where it is the task of one person to secure detail and fact from another.

In an era of increasing regulation and scrutiny, a time when organisations and businesses have never been so exposed to risk, the demand for an extraordinary case management process has never been higher or so crucial. How do you value reputation? Ask the Football Association, the BBC, NHS, Global Banks, VW, to name but a few, just how easy reputation can be tarnished – the list goes on and yet the remedy really is quite simple – robust, transparent, and ethical governance, regulation, and control measures achieved by competent investigation and what is thought of as forensic quality interviewing of people, NOT interviewing with pre-conceived ideas and a closed mindset, not corrupting the memory with inappropriate questioning, or selectively editing detail and misleading or failing to properly inform the decision maker.

So often in a workplace investigation for example it is not the outcome that is in question, perhaps the person(s) probably deserved dismissal, but it is the process the journey took that’s flawed. In our past professions this was termed ‘active defence’ so why not learn from the worlds leading experts, indeed the very person who coined the phrase, our Chairman Professor Eric Shepherd (see ‘Active Defence’, Ede and Shepherd).

If you or your organisation want to achieve a step change and support every manager you charge with the heavy responsibility of investigating others in the workplace then this workshop and training is an absolute essential, never mind ‘nice to have’, it’s a ‘must have’ if you are exposing people to significant life changing responsibility and risk.

We will support you and your organisation to deliver Extraordinary Case Management (ECM®) saving you money, empowering staff, not just preserving reputation but enhancing it.

See full media release here and contact for more information – we undertake to provide one free workshop place in 6 on every course booked before the end of January 2017.

Get 5 HR, lawyers, or workplace managers together and get your place free! Contact us at for more detail.



How subtle eye signals help turn-taking in conversation. Application to those with Aphasia – specialist interviewers take note!

In every conversation, there is an unspoken code – a set of social rules that guides you. When to talk, when to stop talking, when to listen, and where to look. But what happens to people with aphasia, a communication disorder that can occur after a stroke, brain injury or tumour, causing patients to make mistakes and misunderstand language?

The lesson here is that, when speaking to aphasic people, one will communicate better with simpler sentences and even repetition of words. Without this adaptation, the aphasic dialogue partner has no chance to take over the conversation – and communication dries up.

Full article courtesy of Psypost here.