Three primary imperatives combined for a global bank to secure the continuing services of Moodys and Intersol to provide investigative interview (meeting) skills training for their globally ‘hubbed’ internal audit and compliance teams. Those requirements were to:
to regulators that they were strengthening the functions in the face of a DPA, and that they served as an effective control.
consistent methodology and professional practice globally.
a new competency framework defined specifically for the global internal audit function that meant they needed to implement training that would support internal auditors to develop and enhance those competencies.
For the first time, they were seeking non technical training designed specifically for internal auditors and compliance teams, training and
development that was recognised as a particular need to help them shape the perception of the global function as a value-adding
partner to the business.
Intersol customised a 2-day ‘Effective Audit Conversations’ course that is being rolled-out to over 900 of that clients audit delegates worldwide. Intersol were chosen because of their:
ability to demonstrate customisation, proportionality, context and applicability to the audit function
experiential learning methods and applicability of the 'tools' from the course
internationally recognised, award winning subject matter experts from audit, psychology and investigation designing and delivering the training
alignment of course content with the IIA competency and the IIA International Professional Practices Frameworks